STATEMENT OF ROBERT H. ROSWELL, M.D.
UNDER SECRETARY FOR HEALTH
DEPARTMENT OF VETERANS AFFAIRS
SEPTEMBER 30, 2003
Good afternoon Mr. Chairman and Members of
the Subcommittee.
I am pleased to be here this afternoon to present the Administration’s
views on two bills, H.R. 2379, the Rural Veterans Access to Care Act of
2003, and H.R. 3094, the Veterans Timely Access to Health Care Act. The
sponsors of both bills have introduced the measures in an effort to
improve access to VA health care facilities by certain veterans.
However, we believe both bills, if enacted, will actually be harmful to
existing efforts to improve access to VA care. We strongly oppose both
measures.
H.R. 3094
Mr. Chairman, I will begin by discussing H.R. 3094. This bill would
establish a 30-day standard as the maximum length of time that a veteran
would have to wait to receive an appointment for primary care in a VA
facility. It would also direct that we establish a standard for the
maximum length of time that a veteran would have to wait to actually see
a provider on the day of a scheduled appointment. If the Secretary finds
that any particular VA geographic service area fails to substantially
comply with the time standards, facilities in that area would have to
contract for the care of a veteran in each instance that they are unable
to meet the standards. The contracting requirement would be mandatory
for veterans who are within enrollment priority group 1 through 7, and
discretionary for those within priority group 8.
To determine whether geographic service areas substantially meet the
time standards for access to care, the bill would require the Secretary
to carry out a one-time examination of waiting time data for the entire
system, segregated by geographic service area. The review would be of
data for the first quarter of the calendar year after enactment of the
bill, presumably January, February, and March of calendar year 2004. By
July 1st of the same year, the Secretary would have to issue a
determination regarding compliance with the standard in each service
area. If the compliance rate for any area is below 90 percent, then
facilities located in that area would be subject to the requirement that
they contract for care whenever they are unable to meet the standards.
The bill would also require that we submit two reports to the Committees
on Veterans’ Affairs of the Congress. The first would be an annual
report providing an assessment of our performance in meeting the
timeliness standards. The second report, however, would have to be made
quarterly, and would have to include very detailed waiting-time data for
each geographic service area. The bill would require these quarterly
reports to include the number of veterans in each geographic service
area waiting for care, distinguished by primary care and specialty care.
It would require the data to be broken down by length of waiting time
distinguishing between those waiting under 30 days, 30-60 days, 60 days
to 4 months, 4-6 months, 6-9 months, over one year and those who cannot
be scheduled at all. The quarterly report requirement would continue
through the year 2010.
Mr. Chairman, in our view, H.R. 3094 has the potential for dramatically
increasing demand for VA care, overwhelming our ability to provide care
in VA operated facilities. At this point in time, we don’t believe any
of our VISNs would be able to comply with the 30-day standard for 90
percent of patients seeking primary care during the first quarter of
2004. Thus, if the bill were enacted, every VA facility would be forced
to offer veterans desiring a primary care visit, the opportunity to
receive that care in the private sector on a contractual basis. We
believe that huge numbers of veterans who now choose to receive their
primary care in the private sector would likely avail themselves of this
new benefit. That is particularly the case with veterans who have
significant out-of-pocket costs in the private sector, or limitations on
the availability of prescription medication. This enhanced demand would
have the effect of draining appropriated funds out of VA operated
facilities to pay for contract care, potentially requiring that we
further curtail enrollment in the VA system.
As you know, it is quite common for a primary care physician to refer a
patient to a specialist for further examination or treatment. Physicians
seeing patients on a contract basis under this bill would have to refer
those patients to a VA physician specialist unless a particular veteran
is eligible for fee-basis care in the private sector. Most of these
veterans would not be eligible for such fee-basis care. We would
anticipate that the increased demand for primary care generated by the
measure would dramatically increase demand for specialty care. That
would further exacerbate waiting time problems in VA, generate
complaints from veterans seeking more timely specialty care, and
potentially require further curtailment of enrollment. The
Administration preliminarily estimates that the increased demand for VA
health care resulting from enactment of the bill could run into the
billions.
Another serious flaw in this bill is that it would require VA to trigger
the contracting requirement based upon a one-time snapshot of waiting
times in the VA system, presumably during the first quarter of 2004. The
bill provides no mechanism for the reassessment of a geographic service
area, or for the termination of the special contracting authority.
The bill does not differentiate between an initial primary care
appointment and a follow-up appointment, which may be scheduled based on
the provider’s judgment. The bill makes no allowances for clinical
appropriateness of or need for a primary care appointment within 30
days. It also does not take into account patient convenience or
agreement.
Although the bill is not precisely clear on the matter, it appears to
direct that we create a standard for the length of time a veteran would
have to wait to see a provider on the day an appointment is scheduled,
and require contracting for care when we are unable to substantially
comply with the standard. The rationale for this is unclear to us.
Waiting times on the day of appointment are better addressed through
performance measures than through a standard arbitrarily designated in
law or regulation. We would not turn away a patient because he or she
had to wait 40 instead of 20 minutes because of the attention needed by
the provider to treat a patient with an earlier appointment or to
respond to an emergency situation. Unanticipated delays while waiting to
see the provider are not unusual in the health care arena. It is also
not clear how the day of service standard would or could be implemented
or satisfactorily monitored.
We anticipate the Department would have tremendous difficulty
implementing many provisions of this bill, particularly in the required
time frames. The assessment of the VA system early next year would be
difficult to achieve, and the reporting requirements imposed by the bill
would be quite onerous. In many locations, shortages of providers may
make it difficult to carry out the contracting requirements the bill
would impose. We would also expect to face difficult issues associated
with patient medical records as a result of the fragmentation of care
between VA and the private sector that the bill would foster.
As you know Mr. Chairman, in recent years we have faced unprecedented
new demand for services. Unfortunately, we have been unable to provide
all enrolled veterans with services in a timely manner, and we have been
forced to place many veterans on wait lists. However, significant
progress is being made on reducing these wait lists. Just over a year
ago we had over 300,000 veterans waiting 6 months or more for an
appointment. Today, this number is under 60,000. We have established
strategic goals to achieve the level of timeliness indicated in the bill
and we expect to reach those goals with your help. However, enactment of
H.R. 3094 would only make that effort more difficult.
H.R. 2379
I next turn to H.R. 2379. This measure would require that beginning with
fiscal year 2005, we must make not less then 5 percent of all funds in
the Medical Care appropriation available to improve access to medical
services for veterans in highly rural or geographically remote areas.
The bill would require that we spend the funds to increase access by
making greater use of our authority to contract for the care, as well as
by using other authorities. Initially, we would have to allocate the
set-aside funds equally among all of our geographic service areas, but
the Secretary could subsequently reallocate the funds from areas that
will not use all funds initially made available. After three years, the
Secretary could recommend that Congress adjust the overall percentage of
set-aside funds, as well as the percentage of the funds to be made
available to each service area.
The bill would require that we promulgate a regulation defining what we
consider as a highly rural or geographically remote area so veterans
living in the area would benefit from the set-aside. However, the bill
would provide that at a minimum, the definition would have to include
any area where the driving time to a VA health-care facility exceeds 60
minutes.
As I stated above, we cannot support this measure. Mr. Chairman, VA has
developed a very sophisticated methodology for allocating appropriated
funds throughout our system in the fairest way possible. This measure
would be very disruptive to that allocation system and be unfair to
veterans in other parts of the country.
We also have very serious concerns that the bill could result in
significantly increasing our non-VA health care expenditures by
essentially forcing VA to increase the number of veterans receiving such
care. Often such care is much more expensive than care VA furnishes
directly. Moreover, to some extent, this would encourage significant
additional demand on our already limited resources due to an increase in
the number of veterans attempting to access health care through VA. That
could be deleterious to our efforts to reduce already unacceptable
waiting times for appointments. We certainly do not want to find
ourselves in the unwelcome position of disenrolling veterans in Priority
Group 8, and possibly stopping the enrollment of new Priority 7
veterans. However, this bill could lead us in that direction.
I would also point out that VA already has authority to provide many
veterans with non-VA care at VA expense due to “geographic
inaccessibility” to VA care. In using that authority, VA takes into
account the individual veterans needs and ability to get to VA care.
This measure would significantly redefine “accessibility” and limit the
ability of our field facilities to make these decisions.
Finally, as you know, we are now in the process of carrying out a major
health care planning process known as CARES (Capital Assets Realignment
for Enhanced Services). During that process, we believe that enactment
of H.R. 2379 would be inappropriate and potentially disruptive.
The CARES initiative is the planning process for determining the
capacity and placement of VA health care facilities, their
accessibility, and the acute care infrastructure necessary to meet the
current and future health care needs of veterans. At this time we are at
a crucial stage of the process. In August, I submitted a draft National
Plan to the CARES Commission, and the Commission is currently conducting
a series of hearings to obtain input from the various stakeholders,
including, veterans, veterans service organizations, Members of
Congress, Senators, and local and State officials. Hearings will
continue through October 21, and thereafter the Commission will prepare
its own and report and recommendations and submit them to the Secretary
for his consideration and final decision. The Commission’s report and
recommendations will be submitted in December, and the Secretary will
make his final decision by the end of that month.
The CARES draft National Plan incorporates access criteria that were
developed through the application of state-of-the-art methodology that
was capable of great precision in measuring access, and detailed
information to support planning decisions. The CARES approach involved
determining the percentage of enrollees living within specific travel
times to the nearest, appropriate VHA facility. The data obtained from
the methodology allowed access within each market to be scored with
regard to two “thresholds.” The first threshold was a minimum percentage
of enrollees living within a specified travel time to obtain VA primary
care. The second threshold provided that notwithstanding the percentage
of enrollees living within these travel times, the total number living
outside the guidelines could not exceed a specified number. In other
words, to qualify as an “access” planning initiative according to the
criteria developed for CARES, a market had to first meet a relative
standard (percentage living within access guidelines) as well as an
absolute standard (a specified number of enrollees living outside access
guidelines).
We believe that these exacting and precise access criteria have enabled
VA to develop a cost effective investment strategy to improve access in
selected markets and ensure the availability of the acute care
infrastructure. We are concerned that enactment of H.R. 2379 could
seriously disrupt the months of planning and analysis already invested
in the CARES process. By forcing reconsiderations and revisions to the
market plans of the 21 Veterans Integrated Service Networks (VISNs), it
could result in an unacceptable delay in the Secretary’s final decision.
Mr. Chairman, this concludes my prepared remarks. I would be pleased to
answer questions about the two bills and our position on the bills.
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