Statement of
Sheila Cullen, Director, San Francisco VA Medical Center
Mr. Chairman, thank you for the
opportunity to present testimony regarding compensation issues for VA
physicians and dentists.
Our facility is a tertiary academic medical center with a strong and
mutually beneficial affiliation with the University of California, San
Francisco School of Medicine. One of the benefits of that affiliation
has been our ability to recruit and retain top flight clinicians who
provide high quality medical care to our veteran patients. We are proud
to be home of five VA Centers of Excellence in Cardiac Surgery,
Post-Traumatic Stress Disorder, Dialysis, Epilepsy, and HIV, all of
which are relevant to the population we serve. As an adjunct to the
excellent treatment we provide, we host the largest research program in
the Department of Veterans Affairs with over $55 million in funded
projects during the current year.
We are located in the heart of the San Francisco Bay Area, which
unfortunately has one of the highest costs of living of any region in
the country. The Data Quick Real Estate News Service, which monitors
local housing costs, reported that as of August 2003, the median price
of a home in San Francisco was $556,000, and in our two nearest neighbor
counties, San Mateo and Marin, it was $566,000 and $627,000
respectively. Our experience has been that this fact alone, the
inability to afford a home, has been the single most important reason
cited by potential physician recruits for declining to accept offers of
employment with the VA. Because of these factors, recruitment and
retention of outstanding clinicians is a major challenge.
Under the current salary structure, the process of recruiting physicians
is difficult, time-consuming and often not fruitful. For example, we
recently conducted a national search for an additional interventional
cardiologist. Ads were placed in major professional journals, and we did
receive a large number of applicants, however most were non-citizens.
The search committee interviewed ten applicants and narrowed the field
to three who were highly qualified. After “wining and dining,”
introducing them to local real estate, and a final assessment of their
qualifications, a final offer was made to an extremely qualified
applicant, however the salary level was inadequate for him to accept. In
the past few years we have often been unable to find qualified U.S.
citizens, and have hired non-citizens in several specialty areas. Even
they, however, are leaving for more lucrative opportunities in the
private or academic sectors. We fully expect that these problems of
recruitment and retention will accelerate in the next decade; 30% of the
employees at the San Francisco VA Medical Center will be eligible to
retire in the next five years, and many members of our current physician
cadre are senior with many years of experience.
Many of our surgeons are part-time because this allows them to earn a
better salary by maintaining an outside practice at the university or in
the private sector. Our current workload could support hiring additional
staff in a number of surgical specialties and I concur with our Acting
Chief of Surgical Service who believes that if the VA could pay higher
salaries, rather than relying on part-time staff, we could hire more
full-time surgeons who would be able to offer important contributions to
the medical center in other clinical areas such as quality improvement
and peer review on our professional standards board. At the same time,
the new pay bill would also give us the ability to pay competitive
salary rates for intermittent physicians in highly specialized fields
who are needed only occasionally.
Our sister VA facilities in the Bay Area also report difficulties
recruiting physicians in a number of specialties. For example, the VA
Northern California Health Care System, serving much of the East Bay and
the Sacramento Valley, has had severe problems recruiting orthopedists,
radiologists, anesthesiologists, dermatologists, gastroenterologists,
ophthalmologists, and ENT surgeons.
To fill the clinical gaps caused by these recruitment and retention
difficulties, VA facilities typically must contract, at very high rates,
for these specialized services. In San Francisco during FiscalYear 2003,
we expended nearly $1.8 million for 7.825 full-time equivalents for
physician services in neuroradiology, interventional radiology, general
radiology and anesthesiology. At Palo Alto, the problem is even more
severe, where they have been forced to spend approximately $6.8 million
for 22.725 full-time equivalents in a wide variety of major specialties
and sub-specialties, with the highest amounts concentrated in
anesthesiology, diagnostic and interventional radiology, cardiothoracic
surgery, neurosurgery, urology and vascular surgery.
If we are to remain a first-class institution, we need to have the
flexibility to compensate our physician staff in a way that
realistically addresses the market conditions within which we operate.
The following are examples of outstanding attending physician faculty
members that we hope to retain: our chief of Cardiothoracic Surgery, who
runs our Center of Excellence and is an NIH-funded researcher; our chief
of Medicine, who is a nationally renowned clinical leader in care of
patients with HIV/AIDS; our full-time neurosurgeon who leads the
surgical unit of our Movement Disorders-Parkinson’s Disease Center, a
program unique within the VA; and our very experienced interventional
cardiologist, who provides an important care component to a fast growing
program. While we in San Francisco are indeed fortunate to have these
clinical leaders on our staff, we still have difficulty recruiting
anesthesiologists, radiologists, gastroenterologists, cardiothoracic
surgeons, oncologists, and additional interventional cardiologists.
The new salary bill will permit us to increase the pay we can offer,
especially in the scarce specialties where the recruitment problems are
greatest. Although there are some specialties that may not see
increases, or may actually decrease, we support the provisions in the
bill that will allow current staff to maintain their present salaries as
well as the greater flexibilities in setting future rates. In addition,
under the current system, we must often rely on using retention pay and
recruitment bonuses. However, because these are not considered pay for
retirement computation purposes, they are less valuable than would be a
higher base salary. We also believe that this new pay package will
benefit our Dental staff. Although we have found that the current pay
and benefits for dentists is competitive, this will ensure that we will
continue to be able to recruit them as well.
Overall, we believe that the proposed legislation will improve our
ability to recruit and retain highly skilled clinical staff to provide
the best possible care to our patient population. The annual review will
allow physician salaries to remain competitive with the local market
rate, and with the productivity component, will permit us for the first
time to reward performers who exceed expectations.
I appreciate the opportunity to present this information to the
committee and I will be pleased to answer any questions you might have.
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