Remarks by Harold Scott
Harley-Davidson Vice President of Human Resources
To the U.S House of Representatives Committee on Veterans Affairs
March 24, 2004
Thank you, Chairman Smith, ranking member Evans and other members of the
committee for the privilege to appear today before the House Committee
on Veterans’ Affairs. My name is Harold Scott. I am the Vice President,
Human Resources for Harley-Davidson Motor Company.
I appreciate the opportunity to tell you about our effort to bring
visibility to issues surrounding former service members who are seeking
employment.
During Harley-Davidson’s 100-year history of making great motorcycles,
our products have seen significant action in the U.S. military.
We recently signed an agreement to partner with the United States Army’s
Partnership for Youth Success Program (PaYS). The Army PaYS program is a
new initiative that offers Wisconsin youth the ability to serve our
nation while preparing them with the necessary skills to be an effective
employee in our company. The partnership between Harley-Davidson and the
U.S. Army benefits everyone by providing quality, mature and disciplined
young adults with an opportunity for employment.
Harley-Davidson has a long history of supporting employees who serve our
country. As far back as 1917 we gave assurances to the U.S. Department
of War and Navy that the company would agree to rehire all of its
employees who left to fight in World War I. In addition, during
contemporary wartime, we have supported our veteran employees. This
supports predates the initiation of laws associated with the Uniformed
Service Employment and Reemployment Rights Act (USERRA) of 1994.
At Harley-Davidson we experience the positive contributions of military
veterans every day. From leadership positions throughout every level of
the company, military veterans have brought a work ethic reflective of
the training and experiences they’ve acquired. It is now estimated that
about 15% of Harley-Davidson’s U.S. employees are military veterans, and
29% of our customers have served in the military.
An example of one of our employees is Brian Zarilla, Preparation
Technician, Harley-Davidson Vehicle Operations, York, PA. He served four
years of active duty in the Air Force and has spent the last 14 years in
the 111th Fighter Wing of the Pennsylvania Air National Guard. Zarilla,
a Master Sergeant (Msgt) and an aircraft Maintenance Quality Assurance
Evaluator, was called to active duty in 1995 in support of Operation
Southern Watch in Kuwait. Currently, numerous members of his unit have
been deployed in support of Operation Iraqi Freedom; however, he has not
been called to active duty yet. Sergeant Zarilla has been able to
achieve the balance between work and family obligations, as well as the
duties of a reservist through the support of his family, the words of
encouragement from his co-workers and through Harley-Davidson’s Special
Military Leave Policy.
Harley-Davidson has stared initiatives for both our current employees
and customers designed to honor their military involvement and provide
support as they are serving our country.
We support our employees serving the Guard and Reserve through pay and
benefits. Harley-Davidson Motor Company, as well as the I.A.M. and PACE
International unions, have committed to a policy to meet the financial
needs of Military Reservists and National Guard members who are called
to active duty by presidential order during a military crisis. We do
this by compensating an employee called to duty for the difference
between his or her military pay and his or her normal salary or straight
time hourly rate of pay during their absence. Likewise, the families of
employees called to duty will receive continued health insurance and
401(k) benefits.
For our customers we recently established a program called “Operation
Mission Accomplished.” This program extends the warranty coverage on
Harley-Davidson and Buell motorcycles belonging to military personnel
recently deployed in support of operations in Afghanistan and Iraq. This
program insures that Harley-Davidson provides a level playing field for
those who serve our country.
Also in 2004, Harley-Davidson will present our annual “Genuine Hero”
Award to a veteran for dedication and service to our country. All
veterans are eligible to apply for this award. Veterans, or family and
friends of veterans are asked to nominate persons on such
characteristics as patriotism, citizenship, and wartime heroism or
community service.
I feel privileged to speak to the committee today on behalf of the
leadership and employees of Harley-Davidson as I express to you our
respect for what veterans have done to preserve our freedom and protect
our country. We believe it’s our duty as a company to help veterans
assimilate back into the workforce when their service to our country is
complete. And we are honored to do so.
We know from experience that the better Harley-Davidson’s employee
population reflects our customer base, the more successful we will be as
a company. Having a common bond of military service strengthens our
employee’s ability to relate to customers and meet their needs.
In short, support of veterans makes good business sense for
Harley-Davidson.
Mr. Chairman and Committee Members, given the current unemployment
situation in the United States, Harley-Davidson believes that it is
especially important to consider those challenges faced by military
personnel after completion of their service. It is my hope and the hope
of Harley-Davidson’s leadership team that all U.S. employers -- as well
as policy makers – will treat this situation as a serious
responsibility. Together, we need to do whatever steps are required to
secure work opportunities for our veterans. You can be assured
Harley-Davidson will do everything in its power to continue our efforts.
Thank you.
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