STATEMENT OF
JUDITHE HANOVER KAPLAN
PH.D, J.D., M.S.N., RN, CAC
JUNE 23, 2004
Mr. Chairman and distinguished members of the House Veterans Committee:
Thank you for the opportunity to address you pertaining to my USERRA
case. USERRA protection and veterans’ employment/re-employment rights
are absolutely critical in this time of war with military activations,
deployments, and employment returns of Reserve and National Guard
military service members.
Background: I am a former Colonel in the United States Air Force
Reserve. I joined the Air Force Reserve on August 20, 1990 and was
separated from the service on March 31, 2003 by mandatory age mandate. I
served 12 ½ years and loved every minute of my military career. I am a
disabled veteran resulting from serving during the Gulf War as a
battlefield/aeromedical staging nurse. Additionally, I was recalled to
active duty to serve post 9/11 for eight months at Keesler Air Force
Base in Mississippi. During my service I received many awards including
the Meritorious Service Medal and two Air Force Commendation Medals. As
a civilian, I am a nurse with a career spanning 37 years including 10
years as a college/university professor, approximately 10 years as a
manager/administrator, and the remaining years as an eclectic
health/mental health professional. I have been a successful, high
performing professional throughout my civilian and military career.
Precipitating situation: On October 26, 1999, I was employed by the
Veterans Affairs Medical Center, San Diego as a Title 38, staff
nurse/performance improvement consultant, in the Performance Improvement
Management Service (PIMS) department. On December 7, 1999, a memo was
written for my termination, the day following my presentation of
military orders to my supervisor. I was terminated January 14, 2000.
This termination was totally unexpected; no verbal nor written
warning/counseling was given to me. In essence, six weeks passed between
initial employment and termination. The reason given for my termination
was “unavailability” – failure to request leave appropriately (military
leave) and volunteering for projects without consulting with immediate
supervisor (VA choir practice during lunch and offering to teach, if
approved by my supervisor, a course entitled “Coping with
Grief-Loss-Death, an area in my nationally recognized area of
expertise). The reason for my unavailability was military service.
Prior to my employment, my future supervisor and I discussed my military
service and obligations. There was a mutual agreement to try to work
with the agency regarding my military responsibilities, even though
USERRA does not require such an agreement. In a good faith effort on my
part, by December 1999, I had begun implementing a transfer to military
IMA (Individual Mobility Augmentee) status and was being assigned to
Headquarters Air Force (Pentagon), Office of the Surgeon General at
Bolling Air Force Base, Washington, D.C. This was done in an attempt to
prevent scheduling conflicts between my military career and my VA
employment. This reassignment would remove me from critical mobility
status to planned military duty. My supervisor and I discussed, prior to
hiring, pending military orders for a national military medical
conference that I had already received. We agreed that I would start
employment prior to the conference and my supervisor approved the orders
and my attendance at the conference. I was eager to start the job
because I had searched for an equivalent position for 18 months. Thus,
at the beginning of employment, there was one week of military service
in which I would be away from the job.
Prior to December, my military and leadership position was at March Air
Reserve Base, California and entailed responsibility for the Suicide and
Violence Prevention Program and teaching of more than 3,000 Reservists.
I attended Reserve training two weekends per month and missed one day
from work for preparation and wrap up. This was a bit more mandatory
time away from work required until I could transfer my responsibilities
to another Reservist; which was projected to take place in January,
2000. We (my supervisor and I) tried to accommodate this scheduling by a
compressed work week that did not conflict with military duty.
The incident that triggered my immediate termination was my receipt of
orders for an unexpected, critical, and military essential mission in
which I was selected to replace an aeromedical staging nurse at Hickam
Air Force Base, Hawaii. The orders were from12 to 18 December 1999. I
was a specifically and specially trained skilled nurse and there was no
one else available to fill the need. All Reserve ASTS medical units had
been asked for a volunteer and there were none. I volunteered,
conditional upon my supervisor’s approval. I tried to reach her by
telephone and she was out of state and unavailable. The decision had to
be made by the end of that Reserve duty day. Without further input from
me, the Air Force Reserve changed my status from volunteer to mandatory
because I was available.
I presented the orders to my supervisor on December 6, 1999. She was
furious and told me I could not go, which is in itself a USERRA
violation. I called Headquarters to try to revoke the orders. This was
my effort at good faith cooperation with my agency. When revocation was
not possible, because of criticality of the mission, she approved the
leave. However, the next day, December 7, she wrote the memo requesting
my termination. This was unfortunate because within a month or so the
work/military conflict would have been resolved. Despite the absences, I
managed to complete all assignments; often on my own time after work or
on weekends. At no time did my quality of work with the agency suffer
nor did my quality of service with the Air Force.
The termination was especially tragic because my supervisor was a Navy
Reserve Officer. I expected her to have tolerance and understanding of
my military responsibilities, call to duty, and mobilization; especially
with my intent and subsequent action to transfer from the Ready Reserve
to IMA status. This transfer meant a loss of income as well as status,
yet I was willing to make the change to save my job.
Upon return from active duty, I was scheduled for immediate surgery due
to a life threatening medical condition resulting from my service in the
Gulf War. This did not effect the termination decision, it had already
been made. The day I returned from surgery rehabilitation, January 10,
2000, I was given my letter of termination. I was terminated on January
14, 2000.
Appeal process. Reservists were given briefings on USERRA and employment
rights during military training. Immediately after termination, I
contacted our military base
JAG officer, and he recommended that I contact the Veterans’ Employment
and Training Service (VETS) within the Department of Labor. In turn,
upon advisement, I filed a complaint on January 26, 2000, which VETS
investigated. At the conclusion of the investigation, my package was
sent to the Office of Special Counsel with the recommendation to
prosecute the case because a violation of USERRA had occurred. I was
appointed an attorney from the Office of Special Counsel to represent
me. My case has taken 4 years to arrive at this settlement point. The
wait has caused me to feel like nothing would ever happen. I, in fact, I
had given up hope of any type of recovery or resolution. Equally
important in my settlement to the monetary award is the restoration of
my personnel record; replacement of the termination with a “resignation”
to make me whole again. Currently, I am greatly harmed by the current
designation. I am also grateful that there will be USERRA training of
all leadership personnel at the VA San Diego so this tragedy will not
happen again.
I can only state how helpful the attorney with the Office of Special
Counsel, Francisco Ruben, has been throughout this time. He has kept me
informed of the progress of my case and provided wise counsel. I can
only praise his diligence and persistent effort. I must stress how
important it is to have legal support when you know you have been
wronged by a Government agency, especially one whose mission is to take
care of veterans!
Consequences. I walked into a good job that would have used my education
and skills. I was committed to do my very best. I wanted to do the good
job I always do. Instead, my career was severely damaged. I lost an
excellent job, was degraded and shamed, and my employment record kept me
from any consideration for a future Federal Government job. Until
recently, I was not able to find an equivalent job; necessitating
working night shift or as a per diem staff nurse position. I lost
self-confidence and suffered from depression. Fortunately, I began to
recover and from 2001-2003, I was employed as an Associate Professor of
Nursing at Central Connecticut State University. I am currently
unemployed due to a geographic move from Connecticut to Virginia as part
of my husband’s employment. He, a retired Air Force Colonel, has been
outraged at what happed to me. Now, facing job interviewing, I am
terrified of finding myself supervised by another person with similar
leadership characteristics. Positions similar to the one I lost are
extremely difficult to find. I believe have been professionally and
personally harmed by this employment situation, outcomes, and the four
year period before resolution and closure.
Summary. This was a tragic situation. I lost my career and the VA lost a
very qualified and skilled nurse leader and clinician. USERRA was
critical in protecting me. Legal precedents such as mine are essential
to assure continuing employment rights for our Reserve and National
Guard military personnel as they are called to service and return to
face employment issues. In closing this statement I would like to quote
testimony of the VA San Diego Education Service Specialist in the EEO
complaint related to my USERA case on June 22, 2000: “I believe that
Judithe is one of the most quality people that I’ve been afforded the
pleasure of meeting since I’ve been here in San Diego, and I believe her
loss was a loss to the facility as a whole when she left.”
Mr. Chairman, this concludes my statement. I will be pleased to respond
to any questions you or the members of the committee may have.
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