Testimony of Stephen L. Holliday,
Ph.D.
Chief, Psychology Service
South Texas Veterans Health Care System
&
Associate Clinical Professor of Medicine (Neurology)
University of Texas Health Science Center - San Antonio
INTRODUCTION:
My name is Stephen L. Holliday. I am a clinical psychologist and am
board-certified in Clinical Neuropsychology by the American Board of
Professional Psychology. For more than 18 years I have been actively
involved in providing psychological care for veterans at the South Texas
Veterans Health Care System (STVHCS), including those with posttraumatic
stress disorder (PTSD). I previously served as the Psychology Service
Training Director here for the past 10 years. This past January, I was
named Chief of the STVHCS Psychology Service. As such, I have
administrative and clinical responsibility for all psychological
services at the STVHCS, including outpatient clinics. I also have
responsibility for the educational and training programs in psychology.
As Chief Psychologist, I also serve as STVHCS’s liaison to the local Vet
Centers, which serve veterans with PTSD from all conflicts. I also serve
on the STVHCS Mental Health Council and assist in the coordination of
care and planning for mental health care in our system.
In addition, I currently have the honor of serving as President of the
Association for VA Psychologist Leaders (AVAPL), an independent
organization that represents about 200 VA psychologists who serve as
Chiefs and program leaders throughout the nation. As AVAPL President, I
will preside at our annual meeting later this month in Washington. A
major focus of this meeting will be preparing for new veterans returning
from Iraq and Afghanistan.
I would like to discuss our history of close collaboration with the
Department of Defense (DOD) and current planning efforts in preparing
for providing psychological and mental health needs of our veterans,
especially those new veterans returning from the conflicts in Iraq and
Afghanistan.
COLLABORATION WITH DOD:
STVHCS has a long history of close and mutually beneficial training
collaborations with DOD health care institutions in the San Antonio
Area. The Psychology Service here has conducted joint neuropsychology
training activities on a monthly basis for our respective
interns/residents for over 15 years. Staff neuropsychologists at Brooke
Army Medical Center (BAMC) and Wilford Hall Medical Center (WHMC) have
also collaborated with our staff psychologists on research projects and
difficult clinical cases frequently over the years. In addition the
psychology departments at BAMC and WHMC frequently invite our staff and
trainees to attend special conferences and workshops by nationally known
Visiting Distinguished Professors (of Psychology) funded through DOD.
Our neuropsychology trainees have frequently done off-site training
rotations with Dr. Pamela Clement at BAMC. Two staff neuropsychologists
from WHMC also attend and help teach our weekly Neuropsychology Readings
Conference/Journal Club. Similar arrangements have been made over the
years for our resident physicians in Psychiatry and Medicine.
With respect to returning Iraqi veterans, a VA staff social worker
(along with several other VA administrative/clinical staff) has been
detailed to DOD to assist with seamless referral of DOD personnel for VA
services. To my knowledge, all of these referrals to date have been for
medical and rehabilitation services. However, the social worker is also
knowledgeable about STVHCS mental health resources and will assist in
making those referrals as needed. We suspect that many DOD personnel may
be reluctant to seek mental health services while on active duty for
fear of adversely affecting their military careers. We anticipate that
many returning Iraqi veterans will seek VA mental health and Vet Center
services after they are demobilized/separated from DOD. When that
happens, additional VA mental health resources will likely be required.
STVHCS front line personnel in Triage, Medical Administration Service,
and Primary Care have been trained to expedite services for returning
veterans from Iraq and Afghanistan. Our mental health program leaders
have been specifically instructed to ensure that these priority veterans
receive all needed services in a timely fashion.
STVHCS is currently planning several collaborate initiatives with DOD to
jointly provide clinical services for both veterans and DOD
personnel/dependents. We anticipate opening two new outpatient primary
care clinics in San Antonio: one with the Air Force on Brooks City Base
in the underserved south side of town and another with the Army in the
rapidly-growing north central area. We are also exploring expanding the
VA Corpus Christi Outpatient Clinic by co-locating it with the
underutilized DOD hospital facility at the Naval Air Station in Corpus
Christi. We will ensure that each of these facilities has substantial
mental health capability.
RECENT CHANGES & FUTURE PLANS:
For many years, our Post Traumatic Stress Disorder Clinical Team (PCT)
here had 1.5 FTE psychologists, a psychiatrist, a social worker, and
program specialist to provide specialty mental health care for STVHCS
veterans with PTSD. Recent military actions in Afghanistan and Iraq have
already increased their caseload with PTSD patients from previous
conflicts, likely due to exacerbation of their symptoms from news
coverage. They currently have a backlog of PTSD patients referred for
their services. For this reason, they recently received authority to
expand the social worker position to full time and to recruit for an
additional psychologist and psychiatrist to help with this backlog. The
new psychiatrist has already been selected and the new psychologist
should be selected within a few weeks. In addition, the PCT recently
held a staff retreat to plan better, more cost-effective methods to
assess and treat these patients. For example, the additional social
worker will create a new “drop-in” center/low intensity treatment
program for patients currently followed for chronic PTSD, freeing up
other staff and group therapy resources to clear the backlog and make
room for new PTSD cases returning from Iraq.
Dr. Abney, the PCT clinical director, is currently planning for new
therapy groups, especially for these new PSTD cases. Indeed, Dr. Abney
has already treated several active duty troops who were disturbed by
nightmares from their service in Iraq. These were the adult children of
Viet Nam veterans he saw through the PCT in past years. Dr. Abney is a
nationally-recognized authority in the treatment of PTSD and offered one
of the first group therapy interventions for Viet Nam veterans at the
Temple VAMC in 1978. The PCT staff regularly visits and consults with
the local Vet Center, which also provide extensive individual and group
treatment for PTSD patients. In conjunction with our Education Service,
we are also planning to schedule an extensive workshop at STVHCS on
treatment of acute stress disorder by staff from the VA’s PTSD Center of
Excellence in Boston. VA Central office recently developed extensive new
treatment guidelines for evidence-based treatment of acute stress
reactions and PTSD. These were distributed to the staff at the PCT and
Psychology Service earlier this year and will be incorporated into their
program.
VA Central Office has also added annual mandatory screening for PTSD
(along with current screening questions for depression,
substance/tobacco abuse, etc.) for all veterans served. This process is
automated through our state of the art computerized medical record
system, ensuring that all veterans receiving medical care will be
annually screened for these major mental health conditions. When
identified, they will be either treated in the primary care setting or
referred for more specialized mental health programs. This should ensure
that all veterans with these problems are identified and appropriately
treated, even if they do not specifically request these services. We are
determined not to repeat the mistakes from Viet Nam, when delayed
identification and the lack of effective early treatment for PTSD may
have contributed to lifelong disability for so many veterans. We now
understand that early identification and community-based treatment/case
management are key to this effort. Our new psychosocial rehabilitation
program located at Villa Serena near Audie Murphy Hospital should be
especially helpful in this regard. This is a residential program that
focuses on psychiatric, psychological, and vocational interventions
aimed at providing patients with the skills needed to return to the
community and gainful employment.
Other mental health resources have been increased this year at STVHCS.
We have recently authorized and are recruiting two additional
psychiatrists, two mental health nurses, and one psychologist for our
outpatient clinics in San Antonio and Kerrville. We are also developing
telemedicine initiatives to extend specialized mental health care to our
remote outpatient clinics and to ensure all clinicians in these settings
have access to consultants and continuing educational opportunities.
Psychology Service is continuing our efforts to offer mental health
services within primary care medicine settings. For the past seven
years, each of our five psychology interns were assigned to half-day
Internal Medicine Clinics at Audie Murphy Hospital throughout their
training year. In this way, veterans have easy/quick access to
psychological services without the delays or stigma associated with
referrals to psychiatry clinics/programs. We are now planning to expand
these services to the primary care clinic at the Frank Tejeda Outpatient
Clinic in San Antonio. In addition, our staff recently received training
in DIGMA groups which pair a mental health professional with a primary
care provider to provide integrated medical/psychological care in a
cost-effective group setting. The VERDICT, our center of excellence for
evidence-based medicine, is currently working on a 3-year program
implementation grant which would resource, train staff, and expand
mental health services within primary care across VISN 17.
PROJECTED NEEDS:
Although it is difficult to accurately predict the number of returning
veterans who will require mental health resources, we suspect it will be
substantial. Unlike the relatively brief and low-causality first Gulf
War, the current conflicts in Iraq and Afghanistan are likely to be
protracted and difficult. Like Viet Nam, our forces in Iraq and
Afghanistan have great difficult differentiating friend from foe and
there are no truly safe (rear echelon) areas. The mental health toll
taken by extended tours in such stressful conditions is well known to
us. The question is not IF many returning Iraq/Afghanistan War veterans
will need VA mental health services, but only WHEN they will seek it.
We know how to effectively treat acute stress reaction and to prevent it
from becoming severe, chronic PTSD; however, our budgets are now barely
keeping up with our current demand. We are now implementing workload and
staffing guidelines for mental health clinics. We need to ensure that VA
mental health providers are both productive and adequate in number to
meet this need. We will equip our staff with the knowledge and
facilities to do the job. We will also monitor their productivity,
caseloads, and clinical outcomes to ensure fiscal accountability and
quality care. As the first of the returning veterans begin to enter the
VA system over the next several months, we should have a better estimate
of the number needing additional mental health services and resources.
We would encourage the Committee to closely monitor this need and to
fund VA mental health services accordingly. The cost of failing to
provide timely/effective mental health services for these veterans would
be much higher in terms of lost wages/taxes and the costs of chronic
psychiatric care for another generation. Our country cannot afford
another lost generation of chronic PTSD patients… financially,
ethically, or morally. We know that the House Committee understands our
debt and sacred obligation to our veterans and will continue to help us
to provide quality mental health care for all who have served.
SUMMARY OF KEY POINTS:
1. We have a solid track record of effective collaboration with DOD
facilities.
2. New sharing agreements are planned for joint care with DOD.
3. PTSD treatment resources are strong and we are actively preparing for
returning veterans.
4. New methods are in place to identify and provide effective treatment
for PTSD and other mental health problem in returning veterans.
5. Additional funding will likely be needed to provide care for
returning veterans, but will be much less expensive than failure to
identify/treat PTSD in a timely fashion.
Thank you for this opportunity to present to you this morning.
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