House Committee on Veterans' Affairs Banner. Click here for our home page.

About the Chairman | About the Committee | Committee News | Committee Hearings | Committee Documents | Committee Legislation | VA Benefits | VA Health Care | Veterans' Links | Democrat's Home Page | Contact the Committee

STATEMENT OF THE MILITARY COALITION

before the

Subcommittee on Military Personnel

Committee on Armed Services

and

Subcommittee on Health

Committee on Veterans’ Affairs

March 7, 2002

Presented by

Senior Chief Robert Washington, USN, (Ret)

Fleet Reserve Association

Co-Chairman, Health Care Committee

The Military Coalition

 

MISTER CHAIRMAN AND DISTINGUISHED MEMBERS OF THE SUBCOMMITTEE. On behalf of The Military Coalition, a consortium of nationally prominent uniformed services and veterans organizations, we are grateful to the Subcommittee for this opportunity to express our views concerning issues affecting the uniformed services community. This testimony provides the collective views of the following military and veterans organizations, which represent approximately 5.5 million current and former members of the seven uniformed services, plus their families and survivors.

•Air Force Association

•Air Force Sergeants Association

•Air Force Women Officers Associated

•Army Aviation Association of America

•Association of Military Surgeons of the United States

•Association of the United States Army

•Chief Warrant Officer and Warrant Officer Association, U.S. Coast Guard

•Commissioned Officers Association of the U.S. Public Health Service, Inc.

•Enlisted Association of the National Guard of the United States

•Fleet Reserve Association

•Gold Star Wives of America, Inc.

•Jewish War Veterans of the United States of America

•Marine Corps League

•Marine Corps Reserve Officers Association

•Military Chaplains Association of the United States of America

•Military Order of the Purple Heart

•National Guard Association of the United States

•National Military Family Association

•National Order of Battlefield Commissions

•Naval Enlisted Reserve Association

•Naval Reserve Association

•Navy League of the United States

•Non Commissioned Officers Association

•Reserve Officers Association

•The Retired Enlisted Association

•The Retired Officers Association

•The Society of Medical Consultants to the Armed Forces

•United Armed Forces Association

•United States Army Warrant Officers Association

•United States Coast Guard Chief Petty Officers Association

•Veterans of Foreign Wars

•Veterans' Widows International Network

The Military Coalition, Inc., does not receive any grants or contracts from the federal government.

EXECUTIVE SUMMARY

RECOMMENDATIONS OF THE MILITARY COALITION
to the
House Subcommittee on Military Personnel
Subcommittee on Health, Committee on Veterans’ Affairs

The Military Coalition’s position on VA/DoD health care sharing is clear. The Coalition supports any efforts to improve coordination between the two departments, but only if those efforts would enhance or maintain access to health care, quality, safety, and services offered to beneficiaries of each of the departments. It is imperative that the final outcome reflects either a continuation of benefits at the same level or enhanced benefits for all beneficiary populations. No decision should be made, regardless of how "business-wise" it may seem, unless it is clear that all beneficiary groups will not be negatively impacted. We look to greater collaboration, not substitution or integration as the solution.

Near-Term Opportunities For DoD – VA Sharing

Strategic Planning. The Coalition recommends that the government issue a strategic planning document similar to the "National Security Strategy of the United States" that lays out national goals and objectives for DoD – VA collaboration and the ways and means to achieve its stated aims.

VA’s Potential as a Tricare Provider

The Coalition recommends that DoD and VA jointly evaluate the current barriers to TRICARE that inhibit the use of the VA as a TRICARE network provider and recommends increased coordination between the VA and the TRICARE Management Activity.

Force Health Protection and Military Medical Surveillance System.

The Coalition recommends greater collaboration between the DoD and VA medical systems in military medical surveillance and force health protection since the outcome of such work is beneficial both to national security (force health protection) and veterans’ health care and disability claims.

Information Management / Technology and a Common Medical Record

The Coalition strongly recommends development and deployment of a common DoD – VA medical record as quickly as possible, along with the capability to exchange data seamlessly between the two systems using appropriate privacy protections.

Pharmaceuticals

The Coalition recommends review of the pharmaceutical practices of both departments and their mail order pharmacies and urges improved cooperation between the two agencies in this area.

Market-driven strategic VA/DOD collaboration

The Coalition urges the Subcommittees to examine the potential of an ongoing collaboration between Tri West Health Alliance, Veterans’ Integrated Service Network (VISN) 23, and Military Treatment Facilities in the TRICARE Central Region for its potential as a model of strategic health care planning on a market-specific basis.

Mid-Term Opportunities For DoD – VA Sharing

Procurement of Medical/Surgical Supplies and Equipment

The Coalition recommends development of a strategic plan for joint procurement of high cost equipment and supplies, consistent with each agency’s mission requirements.

VA Medicare Subvention

The Coalition continues to support testing the feasibility of using Medicare funds in VA facilities for the non-service connected care of Medicare-eligible veterans.

Long Term Opportunities For DoD – VA Collaboration

The Future of Co-Located DoD – VA Facilities.

The Coalition recommends incorporating an independent strategic assessment of current co-located facilities into CARES and BRAC planning.

H.R. 2667, The Dept. of Defense – Dept. of Veterans’ Affairs Health Resources Access Improvement Act of 2001.

The Coalition recommends amending H.R.2667 to specify coordination of care standards for beneficiary groups and guidance to protect earned health care benefits for all stakeholders.

Other Concerns

Forced Choice

The Coalition strongly recommends the Subcommittees uphold the principle that military retired veterans have earned and deserve access to both VA and DoD care systems and they must not be forced to forego either benefit. Budget-driven proposals should be resolved by the DoD and VA and not visited on the backs of those who earned those benefits through service to their country.

Demographic Tracking of Dual-Eligibles

The Coalition recommends development of better data on military retiree usage of VA care in order to obtain a more accurate picture of demand and cost on that system and improved reimbursement planning between DoD and VA.

Conclusion

DoD and the VA have reported through the Executive Council on ways they are collaborating in contracting, administrative and maintenance services, and purchasing. The Coalition is hopeful that these arrangements, if properly administered and evaluated, could provide models for future collaboration. We believe the two systems can and should work closer together to develop health care quality measures, graduate medical education, and centers of excellence for certain specialty care. The Coalition requests, however, that the Subcommittees encourage collaborative ventures as part of an overall strategic initiative with a primary focus on the needs of each system’s beneficiaries.

VA/DOD HEALTH CARE COORDINATION

The Military Coalition’s position on VA/DoD health care sharing is clear. The Coalition supports any efforts to improve coordination between the two departments, but only if those efforts would enhance or maintain access to health care, quality, safety, and services offered to beneficiaries of each of the departments. It is imperative that the final outcome reflects either a continuation of benefits at the same level or enhanced benefits for all beneficiary populations. No decision should be made, regardless of how "business-wise" it may seem, unless it is clear that all beneficiary groups will not be negatively impacted. We look to greater collaboration, not substitution or integration as the solution.

NEAR-TERM OPPORTUNITIES FOR DOD – VA SHARING

Strategic Planning

The Coalition supports a strategic analysis of collaboration from the standpoint of how the headquarters levels of both the Department of Defense and the Department of Veterans’ Affairs can empower local leaders to work together, holding them accountable for delivering quality health care for both DoD and VA beneficiaries. By thinking strategically while always focusing on desired beneficiary outcomes such as health status and patient satisfaction, the departments can significantly increase collaborative efforts to the advantage of not only the beneficiaries but also for the two systems, as well as the American taxpayers.

In practical terms, a strategic approach to collaboration means defining "joint" requirements that are derived from each agency’s unique missions. For example, DoD and VA’s missions intersect in the areas of medical research, graduate medical education, mass casualty management, military medical surveillance, and now homeland defense collaboration. Yet, there is no national level policy document (such as "The National Security Strategy of the United States") that adequately spells out how these common mission areas are to be translated into specific requirements along with the capabilities and resources to carry them out in the nation’s best interest. Many studies have "come and gone" on the need for improving the planning process between DoD and the VA, but until collaboration is directed at the highest levels of government, all of the historic and cultural reasons for not working together will prevail.

The Coalition recommends that the government issue a strategic planning document similar to the "National Security Strategy of the United States" that lays out national goals and objectives for DoD – VA collaboration and the ways and means to achieve its stated aims.

The Coalition maintains that there are significant near-term opportunities that would allow for increased collaboration between the two departments and improve beneficiaries’ health care. These include:

1. VA as a TRICARE network provider

2. Force Health Protection and Military Medical Surveillance System

3. Information Management / Technology and a Common Medical Record

4. Pharmaceuticals

5. Market driven strategic VA/DOD collaboration.

VA’s Potential as a Tricare Provider

The VA’s role as a TRICARE network provider is a potential source for increased access to quality health care for all DoD beneficiaries. If VA’s capacity allows, and its core mission is not compromised, then the VA should play a vital role in offering primary and specialized care to TRICARE beneficiaries as a network provider.

In a June 1995 Memorandum of Understanding, TRICARE contractors were authorized to include VA medical centers (VAMCs) in provider networks and, therefore, TRICARE contractors were encouraged to use VA facilities. Due to persistent billing and reimbursement problems, VA’s potential as a network provider has not been fully realized. Despite 80% of VAMCs currently being considered TRICARE network providers, three-quarters of the activity occurs in only 26 facilities and the total level-of-effort was miniscule according to the GAO (May 2000).

Current TRICARE contracts will begin to expire over the next few years, and the Coalition is pleased that the VA is represented in the new contract development. TRICARE Management Activity (TMA) has acknowledged the importance of considering the VA in the next generation of contracts. In light of the growth of VA’s Community Based Outpatient Clinics (CBOCs), the VA could be a service delivery alternative for TRICARE beneficiaries where capacity exists.

The Coalition supports greater utilization of VA networks in partnership with TRICARE. Although many VA providers are also TRICARE network providers, actual usage has been marginal. Some of the reasons why this partnership has not been fully realized include:

· VA providers are not qualified in specialties most in demand by DoD beneficiaries. i.e. pediatrics and obstetrics and gynecology

· VA providers often cannot meet TRICARE Prime access standards

· Business practices in the areas of claims processing, IM/IT systems’ incompatibility, conflicts over pricing of services, various administrative limitations and a lack of aligned incentives impede use of VA providers by TRICARE Managed Care Support Contractors

Expanding the use of VA providers as TRICARE-authorized providers to care for all TRICARE beneficiaries may improve active duty and retirees’ access to care in areas where TRICARE Prime is not available.

The Coalition recommends that DoD and VA jointly evaluate the current barriers to TRICARE that inhibit the use of the VA as a TRICARE network provider and recommends increased coordination between the VA and the TRICARE Management Activity.

Force Health Protection and Military Medical Surveillance System.

DoD and VA have been collaborating more in recent years on research into operational health-related issues. For example, there are a number of ongoing studies on the causes and treatment of symptoms known collectively as Gulf War illness.

This work is valuable to DoD’s readiness mission since a critical aspect of medical readiness is to develop "force health protection" strategies that preserve the fighting force and effectively use the right medical capabilities to support deployed troops. VA’s stake in this work is to improve health care delivery for service-connected veterans who have been deployed to various operational environments during their service and to facilitate the adjudication of claims for service connected disabilities.

In a recent report (October 16, 2001), the GAO reported that a "medical surveillance system involves the ongoing collection and analysis of uniform information on deployments, environmental health threats, disease monitoring, medical assessments, and medical encounters." The report states that some progress has been made in developing such a system but points out that there remain significant gaps. The report notes that the Gulf War "exposed many deficiencies in the ability to collect, maintain, and transfer accurate data describing the movement of troops, potential exposures to health risks, and medical incidents in theatre." Without reliable deployment and health care information, it was "difficult to ensure that veterans’ service-related benefits claims were adjudicated appropriately."

The Coalition recommends greater collaboration between the DoD and VA medical systems in military medical surveillance and force health protection since the outcome of such work is beneficial both to national security (force health protection) and veterans’ health care and disability claims.

Information Management / Technology and a Common Medical Record

The FY 2002 National Defense Authorization Act includes a provision (Section 734) that encourages an ongoing pilot program in which the VA conducts separation physicals for the DoD. A software program developed to support the pilot project creates data needed by DoD for the separating servicemember and concurrently provides the VA with the information needed to make a disability determination. The project eliminates the need for a second physical exam performed by the VA after separation and standardizes a "one exam" process.

Earlier efforts have not been as encouraging. In 1997, the administration directed development of a "comprehensive, life-long medical record for each service member." In January 1998, the VA, DoD, and IHS initiated the Government Computer-Based Patient Record (GCPR) project. Later that year, the two agencies were directed to develop a "computer-based patient record system that will accurately and efficiently exchange information." Initial plans for the project called for its deployment by October 1, 2000, but intermediate target dates were not met. The project now has no defined implementation date. The GAO reported the following problems with the GCPR project in its evaluation:

1. GCPR’s cost estimate jumped from $270 million in September 1999 to $360 million in August 2000. Even the 2000 estimate was believed to be understated.

2. The project encountered setbacks due to inadequate accountability and poor planning.

3. At the time, only VA had the capability of sharing certain information across its own regions; DoD’s TRICARE regions were unable to share beneficiary health information between them.

4. In the interim effort, requested information took as long as 48 hours to receive.

5. It will not be possible to organize or manipulate the transmitted information.

Terms and their contexts are not standardized across VA and DoD, thus making the information meaningless when transmitted.

Notwithstanding these challenges, development of a common DoD – VA medical record has the potential to improve the efficiency and effectiveness of both the VA health care and claims systems, lower DoD and VA medical expenditures, facilitate data exchange for research and other purposes, and help servicemembers and veterans get better health care and prompt, accurate disability decisions.

The Coalition strongly recommends development and deployment of a common DoD – VA medical record as quickly as possible, along with the capability to exchange data seamlessly between the two systems using appropriate privacy protections.

Pharmaceuticals

There are two ways in which the VA and DoD can improve coordination of their pharmacy programs. The first is to increase its joint procurement contracts for common pharmaceuticals, and the second is to provide a link between, or even combine, the departments’ mail order pharmacy programs. Both departments currently have a mail order pharmacy program, but neither program is able to communicate with the other. The Coalition believes that both the VA and DoD can save millions of dollars by sharing these pharmacy distribution programs.

The VA currently has a well-established Consolidated Mail Outpatient Pharmacy (CMOP) program, which is considered to be highly efficient and cost-effective. Beginning April 2001, DoD implemented its Senior Pharmacy program, which allowed retirees over 65 to become eligible for use of its National Mail Order Pharmacy (NMOP) and TRICARE network pharmacies. With this program, all DoD beneficiaries now have access to the NMOP and network providers. However, VA beneficiaries are not eligible to use the NMOP, and DoD beneficiaries are not eligible to use the CMOPs.

DoD has conducted an assessment of the costs and time required to develop a computer interface between DoD’s military pharmacies and VA’s Consolidated Mail Order Pharmacy (CMOP) centers. According to the GAO, DoD has determined that it is feasible to develop the necessary computer interface between military pharmacies and CMOP centers, but it has not developed an implementation plan. DoD is in the process of planning to seek funding for the project. Enhancing the interoperability of the pharmacy programs will both improve the delivery of pharmacy benefits and yield a cost savings for both departments.

Aggressive efforts are being made to jointly procure pharmaceuticals; however, both DoD and VA have conveyed to the GAO the following problems with jointly procuring pharmaceuticals:

1. Culture differences make it difficult to come to an agreement.

2. Beneficiary populations are different for both systems; therefore their pharmaceutical needs vary too much to combine the program.

3. The scope of each of their formularies varies so much to the degree that joint drug procurement would be limited.

4. Joint contracts would result in closing some pharmaceutical classes, which would be clinically unacceptable for certain populations.

5. DoD has limited control over private providers’ prescribing practices.

The GAO reported that many of these obstacles can be overcome, and that DoD’s use of the CMOPs would cut current dispensing costs and increase patient safety and convenience

Compatibility of pharmacy records systems would allow the VA to fill prescriptions that are written by non-VA doctors. Currently, a VA doctor must review the patient’s medical record and write the prescription for it to be filled at a VA pharmacy. DoD’s direct care and retail pharmacies fill prescriptions from non-military providers, honoring prescriptions written by civilian licensed providers.. DoD's Pharmacy Data Transaction Service (PDTS) maintains a patient medication record, or profile, for all DoD beneficiaries to coordinate pharmacy delivery worldwide. Having common access to patients’ health records, such as. PDTS could be the first step in permitting beneficiary access through both systems.

The Coalition recommends review of the pharmaceutical practices of both departments and their mail order pharmacies and urges improved cooperation between the two agencies in this area.

Market driven strategic VA/DOD collaboration

The Coalition is aware of a program currently in place termed the Central Region Federal Health Care Alliance (CRFHCA), whose focus is to foster collaboration between the Department of Defense, the Department of Veterans Affairs and the TRICARE Central Region managed care support contractor (TriWest Healthcare Alliance). This group has come together to maximize the use of federal resources in meeting the health care needs of all stakeholders. The Coalition believes that the CRFHCA model has great potential for immediate application in several local markets.

The first project is in Veterans’ Integrated Service Network (VISN) 23, which includes North and South Dakota, Minnesota, Nebraska and Iowa. The TRICARE Lead Agent, the VISN Director, and the MTF commanders from Ellsworth AFB, Grand Forks AFB and Minot AFB, as well at TriWest Healthcare Alliance together are discussing specific areas for coordination to include sharing resources and services: catastrophic case management, telemedicine, radiology, mental health, data and information systems, prime vendor contracting, joint provider contracting, joint administrative processes and services, education and training. The next step is to expand to Colorado Springs later this year.

The Coalition urges the Subcommittees to examine the potential of an ongoing collaboration between Tri West Health Alliance, Veterans’ Integrated Service Network (VISN) 23, and Military Treatment Facilities in the TRICARE Central Region for its potential as a model of strategic health care planning on a market-specific basis.

MID-TERM OPPORTUNITIES FOR DOD – VA SHARING

1. Procurement of medical/surgical supplies and equipment

2. VA Medicare Subvention

3. Access Standards and Coordination of Care

Procurement of Medical/Surgical Supplies and Equipment

The Coalition believes that there is considerable potential for the two departments to jointly procure medical/surgical supplies and equipment. In general, purchasing in large quantities is more cost effective acquisition in lower numbers of units. Therefore, any opportunity for both agencies to combine their purchases of medical/surgical supplies and medical equipment could lead to maximizing economies of scale for both agencies.

In regard to certain expensive, high technology items such as MRIs or CT machines, there may be a lack of market competition and little opportunity to maximize economies of scale; therefore, combined purchasing for these items may not provide a cost savings. However, areas where VA and DoD facilities are collocated, sharing of equipment may be a more feasible option. If a institution has a high-ticket item such as an MRI unit that is not already operating at full capacity, incorporating beneficiaries from the other agency could lead to more efficient use of the equipment. The other agency would not necessarily have to purchase high-priced equipment to fill a limited need. Expensive technology that is used to its maximum capacity can justify significant acquisition investment.

The Coalition recommends development of a strategic plan for joint procurement of high cost equipment and supplies, consistent with each agency’s mission requirements.

VA Medicare Subvention

In recent years, the House and Senate have passed VA subvention in separate sessions, but have not been able reach agreement on a design to test the use of Medicare funds in VA facilities. Medicare Subvention could prove beneficial to the government and stakeholders.

For veterans, VA Subvention would mean improved access to care, as nearly 60% of enrolled veterans are Medicare eligible. These beneficiaries have paid into Medicare throughout their working lives. One important question that needs to be evaluated is whether the VA can deliver Medicare-sponsored services more efficiently than Medicare in the private sector.

A test would demonstrate whether Medicare funds already being spent in the private sector could be more efficiently used in the VA setting for Medicare-eligible veterans. The Coalition recommends a test to determine whether VA subvention can indeed deliver a "win-win-win" for Medicare, the VA health care system, and Medicare-eligible veterans.

Today, many Medicare-eligible veterans use VA health care for some services and Medicare HMOs or fee-for-service for the rest of their care. The result is inefficiency, duplication of effort, inconsistency, and patient safety concerns. A recent VA study revealed that the number of veterans who receive care from the VA and care from a Medicare HMO is "increasing rapidly". The study showed that:

· VA patients covered by Medicare HMOs already receive substantial amounts of VA care.

· Estimated Medicare payments to Medicare HMOs on behalf of veterans who seek care from both government providers were $305 million in one year (FY 1996).

· For veterans covered by Medicare HMOs for a one-year period (FY 1996), VA spending on Medicare services to those same veterans totaled $146 million.

VA data shows that enrollment of veterans in Medicare HMOs is increasing in areas of the country where VA resource allocations are decreasing. In the study, the proportion of Medicare-eligible VA patients enrolled in Medicare HMOs in the Northeast was up significantly. But in the corresponding VA networks, VA funding was on the decline. The study showed that Massachusetts Medicare enrollment increased from 3.0% to 12.2%; New York from 4.1% to 4.9%; New Jersey, 0.6% to 8.3%; and Pennsylvania, 2.3% to 13.2%.

VA Funding in the corresponding VA Networks from FY 1996 – 1999 was down:

-- Boston (VISN 1) - 8.0%,

-- Albany (VISN 2) - 5.8%;

-- Bronx (VISN 3) - 6.9%;

-- Pittsburgh (VISN 4) - 2.0%;

-- Baltimore (VISN 5) - 11.0%.

This may mean that overall government spending for Medicare-eligible veterans is simply being shifted away from the VA to Medicare in certain regions, with no gain in productivity.

In the context of rising Medicare enrollment and regional decreases in VA funding, a Subvention test would determine if veterans would choose VA health care as their primary source of care and if overall government spending for Medicare-eligible veterans’ care could be reduced.

A VA Subvention test also would evaluate the economic dynamics in VISNs where there is rapid enrollment and funding growth. A test would determine whether government resources can be used more efficiently in regions with growing veteran populations. The same VA study showed that the proportion of Medicare eligible VA patients who are also enrolled in Medicare HMOs is significant in those areas where VA funding allocations are increasing.

The following table illustrates this:

Percent of Medicare-Eligible Veteran Patients Also Enrolled in Medicare HMO

(Note: VISN areas of responsibility do not correspond with State boundaries). Texas, Washington, Colorado, and Louisiana also have experienced significant growth in the number of VA patients enrolled in Medicare HMOs and VA funding increases in the corresponding networks.

The table suggests that in areas with rapid growth in the veteran population, the government may be providing resources for duplicate health care services for veterans. That’s because veterans who are treated by Medicare providers must have the same or similar evaluations and diagnostics completed in the VA to obtain prescriptions or other services in VA facilities.

The Coalition continues to support testing the feasibility of using Medicare funds in VA facilities for the non-service connected care of Medicare-eligible veterans.

Access Standards and Coordination of Care

Differing access standards impede the two departments’ ability to share resources. But the practical challenges of formulating appropriate reimbursement and cost-share mechanisms between DoD and VA are formidable. For example, a provision requiring DoD and VA to develop a reimbursement methodology for TRICARE patients receiving care in the VA was enacted under the Veterans Health Care and Benefits Act of 1999, but has yet to be implemented.

The VA does not currently have enforceable access standards for its beneficiaries, while DoD has a stringent three-tiered access policy that the TRICARE Management Activity (TMA) must adhere to. The VA has seven enrollment priorities, but these have no bearing on appointments. All enrolled veterans compete on a first-come-first-served basis. TMA, however, requires not only access standards, but appointment priority in Military Treatment Facilities (MTFs) is assigned to beneficiaries in relation to DoD’s mission.

VA’s seven priority categories for enrollment are the following:

1. Veterans with service-connected disabilities rated 50% or more

2. Veterans with service-connected disabilities rated 30% or 40%

3. Former POWs, veterans awarded the Purple Heart, veterans with service-connected disabilities of 10 or 20%, veterans discharged from active duty for a disability incurred or aggravated in the line of duty, veterans awarded the special eligibility classification under 38 USC, Section 1151

4. Veterans receiving aid and attendance or housebound benefits, and veterans who are catastrophically disabled

5. Nonservice-connected veterans and service-connected veterans rated 0% whose income and net worth are below the established dollar thresholds

6. All other eligible veterans who are not required to make copayments for their care, including WWI and Mexican Border Veterans, veterans receiving care solely for disorders associated with exposure to a toxic substance, radiation, or for disorders associated with the service in the Persian Gulf, and compensable 0% service-connected veterans

7. Nonservice-connected veterans and 0% noncompensable service-connected veterans with income and net worth above the established dollar thresholds and who agree to pay specified copayments

PG 1-6 veterans fall under the "mandatory" care category, which means the VA must provide for their care subject to Congressional appropriation. PG-7 veterans, on the other hand, fall in the "discretionary" care category. The VA may provide for their care if Congress appropriates sufficient funds above the mandatory care requirements.

In its budget proposal for FY 2003, the administration asked Congress for an overall increase for veterans’ health care while recommending that PG-7s pay a greater share of their care via an annual $1500 deductible. VA projects that approximately 120,000 of the 1.7 million PG-7 veterans will leave VA health care because of the deductible. Coincidentally, there are about 133,000 dual-eligible (TRICARE + VA) veterans enrolled in PG-7. If enacted, the proposal could cause considerable inconvenience for some dual eligibles, but won’t hurt their pocketbooks. The government will simply shift the cost of their care from VA to DoD. Other PG-7 veterans with no other health insurance, including Medicare, won’t be so fortunate, if the proposal is enacted. Most veterans groups are strongly opposed to "taxing" PG-7s and will be advocating other solutions, such as increasing the budget or allowing VA Medicare Subvention.

Readiness needs drive DoD’s appointment priority system in MTFs with priority assigned as follows:

1. Active duty members

2. Family members of active duty members

3. Retirees, survivors and family members

The Coalition firmly believes that beneficiaries should maintain their access standards when they move between both systems. The Coalition is concerned that any efforts to merge the systems would result in DoD beneficiaries losing their established access priority, especially if they are forced to choose to receive their care solely at a VA facility. VA beneficiaries would lose out if DoD beneficiaries are brought in with their access priorities in place, then VA beneficiaries could be delayed in receiving their care. Both beneficiary populations are entitled to quality, expediently delivered care under their respective systems. The two departments must negotiate an acceptable access standard for use when beneficiaries move between the systems. Neither beneficiary group should have to seek care from a health system that cannot provide them timely access to quality care.

LONG TERM OPPORTUNITIES FOR DOD – VA COLLABORATION

The Future of Co-Located DoD – VA Facilities.

Future expansion of jointly managed facilities should be based on an impartial, external evaluation of existing programs. The Coalition does not subscribe to the theory that the current jointly managed activities demonstrate that future efforts must be organized under locally controlled "unified management systems" concepts.

The Coalition does, however, continue to support improving the capabilities of both systems at the corporate level in ways that will enhance efficient and effective service delivery locally. As challenging and frustrating as this process has been in the past, we believe real collaboration will not occur until common business processes are enabled, including billing procedures, accounting, information management / technology, medical data exchange, and so forth.

Because there has been no independent evaluation of current joint facilities activities, The Coalition proposes (as a minimum) the following guidelines to assess their progress:

· Access standards for affected beneficiary sub-groups;

· Analysis of the collaborative planning process within each joint facility;

· Command and control;

· Determination and allocation of staff;

· Enrollment and referral systems within each joint facility;

· Capital equipment investment and access rules;

· Formulary, pharmacy access, and pharmaceutical purchasing policies;

· Interoperable business systems: appointment, referral, billing, budgeting, cost accounting, medical records and information technology;

· Survey of healthcare outcomes for beneficiary sub-groups (disabled veterans, retirees, active duty servicemembers, PG-7 veterans, dependents) based on quality measures and patient satisfaction.

The VA plans to complete its Capital Asset Realignment for Enhanced Services (CARES) project over the next few years. During this period, DoD will likely commence preliminary planning for the next round of Base Realignment and Closure (BRAC) process authorized by the FY 2002 National Defense Authorization Act.

The Coalition recommends incorporating an independent strategic assessment of current co-located facilities into CARES and BRAC planning.

H.R. 2667, The Dept. of Defense – Dept. of Veterans’ Affairs Health Resources Access Improvement Act of 2001.

H.R. 2667 would authorize DoD and VA to test the integration of up to five co-located DoD and VA health care facilities. The Coalition supports the concept of more co-located DoD – VA facilities, but is concerned about demonstrations that could lead towards the ultimate merging of the DoD – VA health care systems. The Coalition is strongly opposed to merging or unifying DoD and VA health care.

With dramatic changes in beneficiary demographics over the next ten years, there may indeed be opportunities for more jointly managed facilities. On the other hand, the development of new technologies, non-invasive procedures, new drugs, and genetically based treatments may in fact reduce the need for substantial investment in "brick and mortar" health care facilities.

In addition, as noted above, the VA’s CARES project and the DoD’s next BRAC should incorporate joint facilities potential as part of their long-term planning processes.

The Coalition notes that the TRICARE and VA health care systems have evolved to the point where beneficiary health outcomes drive the quality of care, safety, and efficient service delivery in today’s health care environment. Legislation to advance DoD-VA facilities’ collaboration should identify the intended beneficiary outcomes as a measure of merit for joint facilities.

If beneficiary outcome measures are incorporated into the legislation, The Coalition can support the concept of testing facilities collaboration between DoD and the VA.

Concern over "Unified Medical Systems"

The Coalition is particularly concerned over the concept of "unified medical systems" in H.R. 2667. Section 3(c)(2) of the bill would allow local VA executives and DoD commanders to execute a "unified staffing and assignment system for the personnel employed at or assigned to those facilities".

This proposal could wreak havoc on medical manpower planning in both the DoD and VA systems. Simply put, the proposal presumes that local arrangements should bypass corporate planning for medical and support staff.

DoD and VA patient populations have distinctively different characteristics and needs and the two systems have fundamentally different missions. DoD is primarily a primary-care, family focused "HMO" wellness model delivery system ranging from neonates to seniors. The VA, on the other hand, focuses primarily on geriatric, and other specialty care and research. We suggest the two should try to capitalize on the unique capabilities and advantages of each system in a partnership, while keeping in mind that the two are neither equivalent nor substitutable.

Coordination of care: Unknown under H.R. 2667

Section 3(g) of the bill proposes equalization of beneficiary payments between participating facilities, but overlooks the need to develop access standards for beneficiaries. A practical example of this dilemma is the marked difference in access standards for TRICARE beneficiaries. Under the TRICARE Prime (HMO) option, TRICARE contractors must meet the following standards:

Emergency Care (911 or Nearest Emergency Room)

24 Hours a Day, 7 Days a Week

Timeliness of Appointments

-- 1 Day - Acute Illness

-- 1 Week - Routine Visit

-- 1 Month - Well Visit or Specialty Care Referral

30 Minute Drive Time for Primary Care

60 Minute Drive Time for Specialty Care

Except for emergency care in civilian or VA hospitals for enrolled veterans who have used VA care, the VA system is not required to meet appointment standards comparable to TRICARE. In many cases, VA beneficiaries are forced to wait many months for appointments.

In addition, TRICARE sets priority for access based on the patient’s status. In order, first priority goes to active duty servicemembers, then to active duty family members enrolled in TRICARE Prime, uniformed service retirees (enrolled in TRICARE Prime), then, active duty family members in Standard, and, finally, retirees in Standard. Reconciling these access standards and priorities with the VA system’s previously mentioned "first-come, first-served" model is problematic in the face of finite resources.

The source statute for DoD – VA sharing agreements, Section 8111(d)(3) of Title 38 is not very helpful in this regard since it was enacted many years prior to sweeping reforms in VA and DoD healthcare over the past decade. Today, all enrolled veterans including "discretionary" veterans enrolled in Priority Group 7 have equal access to VA services. Neither disability levels nor other criteria impact access to care, once an enrollment is verified. Review of access standards for the VA system overall is an issue that we believe should be examined closely in the interest of all affected beneficiary groups.

The Coalition recommends amending H.R.2667 to specify coordination of care standards for beneficiary groups and assure that benefits for all stakeholders are not diminished.

OTHER CONCERNS

Forced Choice

As a matter of principle, The Coalition holds that all beneficiary groups who could be directly affected by closer DoD – VA medical resource sharing must preserve or enhance their current benefits. However, some administration officials continue to support a budget-driven proposal that would compel military retirees to relinquish either their DoD or VA health care benefits.

The press release announcing the President’s signature of the VA-HUD Appropriations Act for FY 2002 (P.L. 107-73) acknowledged the prohibition against using funds to implement "forced choice". But the administration insists forced choice remains a good idea: "The VA/DoD Medical Care Choice initiative would ensure that all military retirees annually choose either the Department of Defense or the Department of Veterans Affairs as their health care provider. This would enhance quality and continuity of care and prevent duplication of services and costs."

DoD and VA care are significantly different, in terms of their services and the population served. Many retirees are willing to drive long distances to obtain specialized VA care for spinal injuries, prosthetics, etc., but obtain their routine care through local doctors under the TRICARE system. The Coalition believes strongly that they earned access to both systems and should not be forced to give up one or the other. 

House and Senate conferees to The FY 2002 National Defense Authorization Act did the right thing by including a provision (Section 711) in the law that prohibits DoD from requiring retirees to obtain their government-sponsored health care solely from that Department.

Certainly there are opportunities to improve the coordination of benefits between the two systems, especially for retirees enrolled in the "discretionary" care enrollment category – Priority Group 7. Indeed, implementation of TRICARE for Life (TFL) may eventually reduce enrollment in PG-7 of Medicare-eligible retirees with no disabilities and higher incomes

One area for potential improved coordination is for DoD and VA to resolve reimbursement and billing policy and procedures for dually eligible PG-7 enrollees.

The Coalition strongly recommends the Subcommittees uphold the principle that military retired veterans have earned and deserve access to both VA and DoD care systems and they must not be forced to forego either benefit. Budget-driven proposals should be resolved by the DoD and VA and not visited on the backs of those who earned those benefits through service to their country.

Accountability 

Among the most important strategic issue to be considered in any planning for collaboration is accountability. A DoD beneficiary who encounters difficulties in resolving claims or resides on areas with limited access to TRICARE authorized provided, can consider the multiple chains of command in the Defense Health System as a complex system with a lack of accountability and no one in charge of their care.

In order to obtain care, DoD beneficiaries in the United States may have to resolve their issues with several bureaucracies: DoD Health Affairs, the TRICARE Management Activity, 11 TRICARE Regions administered by 11 military Lead Agents and managed by 4 different contractors using a variety of subcontractors and 2 claims processors, their military Service medical commands, and finally, at the local level, the leadership of their MTF 

The Coalition strongly urges caution before adding another complex bureaucratic system with 22 VISNS, 173 hospitals, and several hundred CBOCs into these beneficiaries’ health care delivery options. If a DoD beneficiary’s Primary Care Manager (PCM) writes a specialty referral, and the MTF Health Care Finder makes an appointment with a provider in the VA, which agency will be held accountable should records get lost or a test is not properly authorized? Which agency would be accountable for resolving the issues for the beneficiary? In this type of scenario, beneficiaries must have an ombudsman to help them deal with the multi-agency bureaucracy. 

Demographic Tracking of Dual-Eligibles

Eligibility reform, open enrollment, and improvements in quality of care and safety have had a dramatic impact on VA health care. At the end of FY 2001, there were more than 5 million veterans enrolled in VA health care. The fastest growing category is Priority Group 7.

Six hundred seventy-seven thousand (677,000) enrollees are military retirees, but their reliance on the VA as a primary source of care is not known. Overall, demand for VA services is stretching capacity at many local VA facilities and reducing access for eligible beneficiaries, including military retirees.

The following chart depicts graphically the distribution of retired veteran enrollees in VA care. It shows that:

· over 80% of retired veterans qualify for "mandatory" VA care under the law

· more than two-thirds (67%) of enrolled retired veterans have VA-rated disabilities, were wounded in combat (Purple Heart), or are former POWs. (PG 1-3)

However, the number of enrolled retired veterans who actually use the VA as their primary source of care is not known. The VA system tracks "unique" visits only; an enrollee who makes a single visit is counted as a "unique" patient. Retirees who apply for a VA disability rating must encounter the VA system at least once for the rating physical. These veterans are automatically enrolled, whether or not they subsequently use VA health care routinely. From the available data, it appears that more severely disabled retired veterans rely more on VA care, especially for its specialty care expertise in areas like spinal cord injury, blind rehabilitation, PTSD, and prosthetics. 

The Coalition recommends development of better data on military retiree usage of VA care in order to obtain a more accurate picture of demand and cost on that system and improved reimbursement planning between DoD and VA.

CONCLUSION

Both DoD and the VA have reported through the Executive Council on ways they are collaborating in contracting, administrative and maintenance services, and purchasing. The Coalition is hopeful that these arrangements, if properly administered and evaluated, could provide models for future collaboration. We believe the two systems can and should work closer together to develop health care quality measures, graduate medical education, and centers of excellence for certain specialty care. The Coalition requests, however, that the Subcommittees encourage collaborative ventures as part of an overall strategic initiative with a primary focus on the needs of each system’s beneficiaries.

Leadership and planning at the Department level must be translated to empowerment of local DoD and VA staff. Leadership at the top and empowerment at the local level are critical in order for VA/DoD’s collaboration efforts to succeed. In visits to several joint ventures, Coalition representatives were impressed with the DoD and VA local staffs’ ability to overcome obstacles, thus demonstrating their commitment at the grassroots level to make the ventures successful. Unfortunately, we also concluded that these programs were based on an over-reliance on local staffs’ personal commitment, rather than on the support, facilitation, and guidance available from the senior leadership level. Certain issues, especially those involving budgeting, technology, and funds transfers, were problematic in each facility.

Before determining which facilities should be co-located, or how pharmacies or the pharmacy formularies could be integrated, the Coalition recommends an examination of the service delivery of two different benefits to two disparate beneficiary populations in the context of two very distinct missions. We recommend a strategic evaluation at the highest levels of government as to: what changes are needed at the department level to facilitate cooperation and what support is needed to empower local leaders to engage in successful collaborative efforts.

Local VA and DoD staff cannot solve the systems issues encountered at current joint ventures. Leadership and resources at the headquarters level are essential to bring compatibility to pharmacy transactions, patient records, claims processing, and other administrative activities. Without support at the top and empowerment at the grassroots, the recommendations of this Subcommittee along with the many commissions that have looked at this issue will go unheeded.

The Coalition is encouraged by the initial work of the Presidential Task Force to Improve Health Care Delivery to our Nation’s Veterans (PTF). Since October of 2001, the PTF has undertaken a methodical evaluation of:

· ways to improve benefits and services for VA and DoD beneficiaries through better coordination of the activities of the two departments;

· a review of barriers and challenges that impede coordination and to identify opportunities to improve business practices to ensure high quality and cost effective health care; and

· opportunities for improved resource utilization through partnership between both agencies.

It is the Coalition’s expectation that with support from the Administration, both agencies will move forward with greater collaboration to enhance the delivery of quality health care to beneficiaries who have earned health care benefits through service to their country in uniform.

The Coalition is eager to see increased efforts to improve DoD/VA coordination. However, these activities must at a minimum enhance or maintain access to health care, quality, safety, and services offered to each category of beneficiaries. The final outcome must improve or preserve benefits at the same level for all stakeholders. No conclusions should be made, regardless of how efficient they may appear, unless it is clear that all beneficiary groups will not be negatively impacted. We firmly believe the answer lies in greater collaboration, not integration, of these two systems with unique missions and divergent populations.

Thank you very much for the opportunity to present the Coalition's views on these critically important topics.

Back to Witness List