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VA’S
INFORMATION SECURITY PROGRAM
TESTIMONY
OF
THE
HONORABLE RICHARD J. GRIFFIN
INSPECTOR
GENERAL
OFFICE
OF INSPECTOR GENERAL
DEPARTMENT
OF VETERANS AFFAIRS
HOUSE
COMMITTEE ON VETERANS’ AFFAIRS
SUBCOMMITTEE
ON OVERSIGHT AND INVESTIGATIONS
March
13, 2002
Mr. Chairman and
Members of the Subcommittee, I am here today to report on our findings
concerning the Department of Veterans Affairs (VA) Automated
Information System (AIS) security program.
Our work continues to identify serious Department-wide
weaknesses in AIS security. As a result, we concluded in our audit of
VA’s Consolidated Financial Statements for Fiscal Years 2001 and
2000 that the Department must continue to designate information
security as a material weakness area under the Federal Manager’s
Financial Integrity Act (FMFIA).
Since
our April 4, 2001 testimony to this Subcommittee, we completed our
first annual national audit of VA’s information security program
with a report issued on October 24, 2001.
A second annual audit is currently in process.
The audit has begun with a review of VBA’s information
security and in the weeks ahead will include the remainder of the
Department. Our current
audit work in VBA shows that significant information security
vulnerabilities continue to place the Department at risk of:
·
Denial of service attacks.
·
Disruption of mission critical systems.
·
Unauthorized access to and disclosure of data subject to
Privacy Act protection and sensitive financial data.
In
order to begin to effectively address its information security program
weaknesses, we recommended in our October report that VA take the
following actions:
·
Establish centralized information security budgetary control
for all information technology initiatives.
·
Expedite actions to: (1) fill information security officer
positions; (2) implement enterprise-wide intrusion detection,
antivirus detection, and remediation plans; and (3) upgrade external
electronic connections.
·
Complete vulnerability assessments for all VA systems to
address information security weaknesses exploited during our
penetration testing.
·
Direct Administration CIOs to: (1) address information system
security vulnerabilities identified by the audit; (2) implement a
VA-wide vulnerability assessment process; and, (3) enhance security
awareness and highlight the need to assure compliance with existing VA
information security policy, procedures, and controls.
·
Assure that operation of all uncertified Independent Internet
Gateways is discontinued.
·
Establish minimum acceptable enterprise-wide security
configuration standards involving desktop computers used in VA’s
automated systems, and require that Administration CIOs complete
necessary upgrades/replacements.
·
Centralize information security oversight and control over VA
Central Office network operations.
·
Eliminate physical security weaknesses identified by the audit
at VA data centers and field facilities.
·
Assure that VA’s planned information security remediation
actions address the areas of non-compliance with GISRA and OMB
Circular A-130, Appendix III.
·
Update VA’s Critical Infrastructure Protection Plan to
reflect current planned milestone dates for completing security
initiatives and include measures to implement the GISRA requirements.
Much
work remains to be done to implement necessary security enhancements
to properly secure VA’s systems and sensitive data.
The Department’s CIO (Assistant Secretary for Information and
Technology), the individual Administrations, and other VA elements
have responded positively to the audit findings and agreed to take
various corrective actions. However,
our current audit found that the Veterans Benefits Administration
(VBA) did not complete some agreed to corrective actions at its Data
Centers and Regional Offices. Our audit found that many of the
information system security weaknesses reported in our 2001 audit
remain unresolved, and additional security weaknesses were identified.
We have advised VBA top management that this situation requires
immediate corrective action to assure protection of critical
Department electronic infrastructure resources and continuity of
operations and delivery of services to the nation’s veterans.
Our
current audit work also shows that additional action is needed to
prioritize completion of key security initiatives, establish timelines
for completion, and secure necessary budget resources.
Key
Department Security Remediation Actions Need To Be Prioritized And
Completed In The Next Year
Our
review of the Department’s planning documents found that completion
of necessary remediation actions has not been prioritized with
timeline start and completion dates.
We believe that this is a necessary step in the planning
process to help assure that those most serious security weakness areas
are targeted for completion first, based on the level of risk to
Department operations and assets. Prioritization of the Department’s
security remediation actions is important to assure that resource
expenditures are properly focused and provide the maximum opportunity
to strengthen the Department-wide security posture in the near term
(next 12 months). This is also important because our discussion with
officials in the Department’s Office of Cyber Security (OCS)
indicated concern that budget resources may not be available to
complete all necessary remediation actions.
Based
on our results and discussion with officials in the OCS, we identified
the following key security weakness areas that should be considered
for priority completion in the next year.
Some of these weakness areas require enforcement of existing
Department policy and Governmental regulations and others require new
hardware, software, and or contractor support to correct.
·
Intrusion Detection
Systems (IDS)
·
Infrastructure
Protection
·
Data Center Contingency
Planning
·
Certification and
Accreditation of Systems
·
Upgrade/Terminate
External Connections
·
Configuration Management
·
Application
Program/Operating System Change Controls
·
Physical Access Controls
(access to computer rooms)
We
believe that correction of these key information security weakness
areas will provide the Department with the opportunity to better
strengthen its national security posture in the short term and reduce
the vulnerability of the Department’s programs and sensitive data to
potential destruction, manipulation, and inappropriate disclosure.
Completion of these actions will also help the Department address
existing information security control weaknesses that contribute to
the designation of information security as a Department material
weakness area under FMFIA. In response to our findings, the Department
has identified these key information security weakness areas in its
GISRA remediation action plan for priority corrective action in the
next 12 months.
Annual
Department Security Expenditure Requirements Are Significant
Once
these security initiatives are prioritized for completion, necessary
budget resources will need to be secured.
We recognize that the Department faces a significant challenge
to implement necessary security remediation actions that are estimated
to require $804 million (Fiscal Years 2002-2006).
This represents substantial budget resource expenditures above
those levels funded in past years.
In Fiscal Year (FY) 2001, about $17 million was expended for
cyber security program initiatives in support of OCS efforts to
strengthen the Department’s national security posture. During FY
2002, about $21.4 million is budgeted for OCS directed security
program initiatives. This
level of funding support is significantly below the $93.2 million
budget requirements identified in the Department’s Cyber Security
Capital Investment Proposal. In FY 2003, the level of projected
security funding requirements increases to over $132 million.
In addition to OCS directed security program expenditures, each
of the Department Administration’s budgets also includes security
program expenditures that address various security initiatives. For FY
2002, these planned expenditures are significant and total an
estimated $34.4 million.
During our current
audit, we will be reviewing individual Administration security
expenditures to assess the value of those expenditures in light of
VA’s national security priorities.
Conclusion
VA has been slow
to implement a risk management framework to proactively identify
information security related risks and implement corrective action.
We evaluated VA compliance with requirements of GISRA and OMB
Circular A-130, Appendix III. We
found that VA has complied with provisions relating to organization,
planning, and risk assessment, but additional effort is needed to
effectively implement required agency wide security controls,
monitoring, and assessment.
The
Department has established a VA-wide security plan, policies,
procedures, and guidelines as required by the Act.
In addition, the Department has established performance
measures for executive level managers in all Administrations.
The establishment of performance measures for other managers is
in process.
VA
has not effectively implemented planned security measures and has not
assured compliance with established policies, procedures, and control
requirements. Based on the audit work completed and in process, VA is
not in compliance with the GISRA requirements.
To attain compliance with the Act, VA needs to:
·
Improve information security awareness training for all VA
employees.
·
Fully implement the Critical Incident Response Capability.
·
Assure that the Critical Infrastructure Protection Program is
implemented and addresses GISRA requirements.
·
Complete risk assessments of all VA systems.
The
Department should also identify information security best practices
both within and outside of VA that can be used to help implement the
requirements of the Act. As
an example, we found that one of VBA’s data centers had established
a hardened security screening process for all electronic information
entering the facility. This
process, which should be implemented system wide, limits access to VA
systems, examines e‑mail for malicious code, and prohibits
access by unauthorized persons.
This concludes my
testimony. I would be pleased to answer any questions that you and the
members of the subcommittee may have.
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