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STATEMENT BY

BRIGADIER GENERAL KATHRYN G. FROST

THE ADJUTANT GENERAL OF THE UNITED STATES ARMY

BEFORE THE HOUSE VETERANS’ AFFAIRS COMMITTEE

  SUBCOMMITTEE ON BENEFITS

HEARING ON VETERANS’ EMPLOYMENT CREDENTIALING

(LICENSURE, CERTIFICATION, ACCREDITATION AND APPRENTICESHIP)

FIRST SESSION, 106TH CONGRESS

SEPTEMBER 9, 1999

            Mr. Chairman and members of the Subcommittee, on behalf of the soldiers and civilians of the United States Army, I appreciate the opportunity to testify before you today.  The Army has robust training, education, and transition programs for soldiers.  I am pleased to have the opportunity to discuss with you the educational and transition services that exist to not only enhance the capability of America’s soldiers on duty around the world, but, which also improve their ability to meet civilian credentialing requirements and to transition to civilian life.

As you know the Army has a commitment to the American people to provide a trained and ready Army.  Our non-negotiable contract with the American people is to be a warfighting Army – persuasive in peace, invincible in war.  The Army’s core competency remains fighting and winning our Nation’s wars.  The primary mission of the Army is to organize, train, equip, and provide forces for prompt and sustained combat on land.  The Army meets this mission by providing realistic, mission--focused individual, unit and leader training.  The Army trains to the mission not to government or state regulated occupations, which require licensure, or civilian employer and/or industry credentialing standards.  There is neither time nor resources available to expand training beyond its current focus if our Army is to ensure its units, organizations, soldiers and leaders are trained to accomplish their missions.  When information is available on skills found in civilian occupations not required in their military equivalents, we can steer soldiers to education programs they can pursue with financial assistance, during off-duty time, to develop those competencies.

We know, however, that Army readiness is inextricably linked to the well being of its people. We make the most significant investment in the Nation’s security by properly training, equipping, and supporting them. This requires that our support structures provide soldiers and families the resources to be self-reliant both when the force is deployed and when it is at home station. The Army recognizes that we must continue to maintain, within our top priorities, Quality of Life (QOL) for our soldiers, family members, and retirees.  Moreover, we strive to build soldier and family member QOL support structures comparable to society at large.  Education and Transition services are very much a part of the Army’s support structure and personnel life cycle.  Preparation for life in the Army and for transition to life after the military provides soldiers and their families a sense of security and is a QOL enhancer.

Army Responsibility

The Army is aware it must provide military personnel, as early in their military careers as possible, information about voluntary educational opportunities, vocational/civilian credentialing requirements, certification testing, and transition services. Once informed and guided, the responsibility to meet any civilian certification requirements rests with the individual.  All the while, the Army endorses education and transition services that focus on providing information to the soldier about credentialing requirements and possible barriers to credentialing.   We provide soldiers options for meeting those requirements and reducing the barriers.  However, as much as we prepare our transitioning soldiers for civilian life to minimize barriers, we are not always able to provide complete information about skills required in civilian occupations that are not required in the military equivalent.  There are too many variables.  Moreover, fluctuating labor markets, diverse local and State licensure and certification requirements, and Union non-acceptance of military experience create even greater barriers to ensuring the employment of soldiers.

The Army has inherent responsibility to provide soldiers and veterans to the extent possible with 1) educational opportunities to pursue diplomas/certificates/degrees of their choosing and/or to enhance the skills already learned through military training and experience; 2) counseling services that assist soldiers to identify vocational/educational goals, options for attaining those goals, and transition assistance; and, 3) testing programs that allow soldiers to sit for exams for school admission, college credit, and/or certification; 4) evaluation and documentation of military training and experience for future employer assessment of appropriate job entry level training and accelerated school admission.

How the Army meets its responsibility

As The Adjutant General, I am responsible for policy development, funding, and management of the Army Continuing Education System (ACES) which provides soldiers, their family members, and Department of the Army civilians lifelong learning opportunities enabling them to continue their professional and personal self development.  The ACES is a network of 119 Education Centers and 151 Army Learning Centers across the world, including Bosnia Herzegovina, Macedonia, Honduras, and Southwest Asia.  Providing lifelong learning opportunities for soldiers and other members of the Army family is an important QOL benefit.  Professional and personal self-development through continuing education is a key enabler for individuals in our society to deal effectively with today’s rapidly changing workplace. 

Additionally, I have responsibility for the Army’s transition program.  The Army Career and Alumni Program (ACAP) is truly an Army success story of the 90’s.  Since inception in 1991, ACAP has provided services to 925,000 soldiers and their family members.  The program is designed to provide a professional and consistent delivery of transition services at 45 ACAP Centers located worldwide.

The ACAP delivers the mandated preseparation counseling, employment assistance and distributes the Verification of Military Experience and Training document.  The ACAP is strongly linked with the Army’s recruiting program.  Our recruiting marketing materials describe ACAP as a vital service available to assist soldiers reentering the civilian job market.  The connection between recruiting and ACAP provides a reassurance to our potential recruits and their families that the Army takes care of their sons and daughters when they return to civilian life.  That knowledge and assistance provided through this program has made a difference to soldiers.  Not only to those who use this program, but also to those who continue their service. 

Moreover, our ACAP counselors concentrate on translating soldier’s skills such as basic leadership, organization, and management skills.  They teach the job search process with special emphasis on writing effective and competitive resumes.  The preparation of our transitioners has made it easier for corporate America to tap into this highly motivated and capable pool of America’s talent.

The Army, through the ACES program and ACAP services meets its responsibility by:

1) providing degree opportunities through Servicemembers Opportunity Colleges Army Degrees (SOCAD) system.  The SOCAD is a system of voluntary off-duty associate and baccalaureate degree programs that offers degrees in over 30 different technical fields of study through an Army-wide network of more than 120 accredited institutions.  The system guarantees soldier transfer of credit and acceptance of non-traditional credits.  Postsecondary programs are offered on Army installations from the associate through graduate degree including technical courses for licensure and certification. 

Currently the Army is developing occupational degree programs.  This initiative includes developing and adding MOS specific occupational degrees to the SOCAD system.  The objective is to custom design occupational degree programs for the technical career management fields in aviation, health science, electronics, administration/automation, and signal operations (such as aircraft electrician, medical equipment repairer, radiology specialist, and telecommunications operator/maintainer).  These programs ultimately will provide a degree option to soldiers not wishing to pursue purely academic degrees, which maximize credit for military experience and minimize the amount of college study.  This initiative is a partnership with not only SOC and the Army Training and Doctrine and Medical Commands, but the American Council on Education, Office of Military Evaluations, and colleges and universities within the higher academic community.  The partnership is critical to ensuring degree program quality and acceptance.

To date, the Army has developed and established two degree programs that encompass 15 MOSs in aviation technology at the United States Army Aviation Logistics School, Fort Eustis, Virginia and, two degree programs in medical equipment repair and radiology at Fort Sam Houston, San Antonio, Texas.  The soldiers in these degree programs are informed that if they successfully pass the Federal and/or national license/certification exams, which have been assessed for college credit, the assessed credit can be used towards degree completion.  Degree development continues in the medical field and has begun for the Army career field in information systems.  We are vigorously pursuing additional degree opportunities for our occupationally-oriented soldiers and are looking for willing institutional partners to help us make it happen!  The offering of occupation specific degrees assists in helping to enhance military training, provides soldiers with expanded degree opportunities, and increases soldier awareness of certification requirements for specific occupations.

2) providing counselor services. The ACES counselors assist soldiers establish professional or educational goals and develop education plans.  They also counsel soldier’s transitioning to civilian life on using Veterans’ education benefits.  Additionally, ACES assists transitioning soldiers with counseling and information on alternate and traditional teacher certification and college programs which offer courses to meet state-specific course and practice teaching requirements.  Through ACAP job assistance and counseling centers, separating soldiers and civilians are provided with the skills they need to obtain appropriate post-Army employment and to maximize full utilization of the benefits they earned through their Army service.

3) establishing test centers and testing services Army-wide that encompass academic, vocational interest, and Army personnel testing.  Through the Army test centers, soldiers have the opportunity to take Defense Activity Non-Traditional Education Support (DANTES) sponsored certification exams. The DANTES has agreements with many professional agencies that are nationally recognized.  These agencies allow their certification examinations to be administered through the education office.  In most cases the soldier/examinee is responsible for the examination fee.  The fee, for some soldiers, is a deterrent to taking the certification exam.

4) documenting, through the automated Army American Council on Education Registry Transcript Service (AARTS), American Council on Education credit recommendations for completion of service school courses, military occupational specialties (MOS), and passing scores on college-level tests.  The soldiers may have the transcript sent directly to an academic institution, vocational/technical school, employer or professional certification agency for assessment.  Since this program’s inception in 1987 more than a million transcripts have been provided.  Colleges and universities readily accept these transcripts because their job making decisions on awarding credit for military training and job experience (nontraditional learning) is made easier.  This is a win-win for soldiers, veterans, institutions, and the Army!  Currently the Navy and Marine Corps are implementing the same sort of system because it has proven to be so successful!

Joint Agency Partnering and Commission Report Recommendations

The Army Continuing Education System (ACES) represents Army on the Department of Labor Veterans Employment and Training Service (DOL-VETS) InterAgency Task Force (TF) on Certification and Licensing of Transitioning Military Personnel. Our role is to increase outside agencies’ awareness of Army mission and our education and training programs and services.  Army supports the TF goal to eliminate barriers to credentialing and licensing wherever possible.  The DOD and the Services’ representatives recommended, and the TF endorsed, expansion of the DANTES Certification Testing Program.  Army strongly agrees with the Congressional Commission on Servicemembers and Veterans Transition Assistance’s recommendation to increase Defense funding to pay for certification examinations provided the resources are appropriated by Congress.  The result would enhance Servicemembers’ ability to document their occupational skills in a manner acceptable to civilian employers.  Additionally, ACES is participating with other Services and DOL representatives in a joint forum on apprenticeship program issues.  This group is exploring the feasibility of operating a DOD-wide military apprenticeship program.

The Army Apprenticeship Program (AAP) operated from 1975 until phased out in October 1997.  The program was originally established through ACES and Army’s Training and Doctrine Command in a July 1975 agreement between the Secretaries of the Army and the Department of Labor (DOL).  Upon program completion, soldiers received an Apprenticeship Completion Certificate from DOL, Bureau of Apprenticeship and Training (BAT). The Army discontinued the program because 1) DOL-BAT documentation required was too labor intensive for soldiers, supervisors, education centers, and service schools; 2) program was “documented time-on-task based” not competency-based—employers/unions wanted proof of job skills; 3) the program had questionable acceptance by civilian employers; and, 4) because no guarantee could be given to soldiers that they would be assigned to jobs which would enable them to complete their apprenticeship programs.  The US Army Recruiting Command stopped officially advertising AAP in 1987 because of the impact of legal considerations.

          The Army has not replaced the AAP.  However, in addition to participating in the joint Service/DOL-BAT forum to discuss these issues, ACES envisions refocusing efforts in this area to help soldiers identify/develop any additional competencies required in related civilian occupations and certify their job skills by using nationally recognized certification examinations and licensure programs to validate skills.  Our expanded new Servicemembers Opportunity College (SOC) occupational degree programs, along with nationally accredited technical education programs, can provide academic support.

The Army fully supports the recommendations of the Congressional Commission on Servicemembers and Veterans Transition Assistance on improvements to the Verification of Military Experience and Training (VMET) document.  Since origination of the VMET system in 1992, the Army has distributed almost one million documents.  Recommendations for redesign include distributing VMET electronically to the soldier upon demand and modifying to reflect activities relevant to certification, licensure, and apprenticeship.  The Army is participating in a DOD working group to redesign the VMET document.  This effort will improve the flow of information, increase cost effectiveness and expedite delivery of VMET.

Closing

In closing, I thank you for this opportunity to come before this committee to inform you about the education and transition programs that are built into our QOL support structure.  The Army is committed to providing quality services to build a stronger force and to support our departing soldiers, civilians, and their family members.  We look forward to working closely with Department of Labor, Department of Veterans’ Affairs and industry to provide our soldiers more opportunity should they seek to continue their contribution to this Nation in the civilian sector.  When America invests in soldiers, we invest not only in Army readiness but also in the future of a stronger, more productive Nation.  Thank you for your continued interest in programs for these great Americans.

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