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TESTIMONY BY 

RAYMOND G. BOLAND 

SECRETARY 

WISCONSIN DEPARTMENT OF VETERANS AFFAIRS 

AND  

LEGISLATIVE CHAIRMAN 

NATIONAL ASSOCIATION OF STATE DIRECTORS

OF VETERANS AFFAIRS 

BEFORE THE 

SUBCOMMITTEE ON OVERSIGHT AND INVESTIGATION 

WASHINGTON, D.C. 

SEPTEMBER 27, 2000

 

Mr. Chairman, members of the Subcommittee, I thank you for this opportunity to testify concerning the evaluation of the Veterans Employment and Training Service (VETS) program effectiveness and strategic planning. 

As I have mentioned in previous testimony, we support any funding from the federal government that supports employment and training programs for our nation's veterans.  However, as was pointed out by the Congressional Commission on Service Members and Veterans Transition Assistance, the delivery of services under the VETS is deemed to be inefficient.   We agree with that finding and have witnessed no changes in the intervening two years since the Commission presented their findings that would change our minds. 

In fact, we have extensively studied other federal employment and training laws, in particular the Workforce Investment Act (WIA), and have found that while that law and the provisions of Title 38 relating to VETS may be implemented simultaneously, there exists a philosophical disconnect between the two. 

The intent of the WIA is to create a network of One Stop Job Centers in every state and to establish a governmental structure for policy development and guidance.  Much authority and control is vested in the governor who develops the state plan.  The law allows the governor to determine which state agency will administer the plan.  Next, the plan calls for the creation of workforce development areas and associated workforce development boards.  A county could be a local board if the plan allows it.  The point is, WIA has within its parameters a lot of flexibility to enable program implementation, execution and administration to be vested at the local level.  This allows for program content and delivery to be tailored in order to maximize the benefit.  On the other hand, control and program parameters of VETS are highly centralized and rigid.   

Currently, the USDOL practice of centralized administration of VETS at the federal level, while diverse agencies are administering other employment and training programs at the local level, creates a disconnect in function, creativity, and flexibility.  We well recognize the special place in government for the provision of benefits intended solely for veterans and we fully support this purpose.  However, we also recognize the need to work collaboratively with other agencies and entities to maximize the total array of benefits to which veterans are entitled.  This is also a recognition of the need to maximize the use of limited resources and tax dollars. 

Mr. Chairman, succinctly stated, the philosophy of the WIA is one of collaboration, inclusion and execution at the local level. The VETS program on the other hand, is designed for federal control hidden under the cloak of providing and preserving exclusive veterans benefits, but in reality only preserves the status quo; and, as previously identified by the Commission, the status quo is not working.  

In fact, earlier this year my home state, Wisconsin, attempted to have the management and administration of the Disabled Veterans Outreach Program (DVOP) and the Local Veterans Employment Representatives (LVER) program, transferred to the state department of veterans affairs.  The intent was solely for enhancement of coordination and service delivery.  Yet, we received correspondence from the USDOL stating that, "Given the intrinsic role of the State employment service offices with respect to DVOP and LVER programs, as dictated by the requirements of the statute, it would be inconsistent with Federal law requirements to permit Wisconsin to delegate the operational control to Wisconsin's State Department of Veterans Affairs."  (Emphasis added).  Mr. Chairman, we believe we know best how to coordinate services for veterans in Wisconsin and how these services should be merged into a seamless system.   

The organizations that I represent believe we should have a veterans employment and training program that is outcome based and not process driven.  We strongly believe that various approaches to service delivery can be demonstrated at the state level and that a "best practice" will emerge.  This approach is not inconsistent with other federal and state collaborations that are flourishing.  It is a natural progression and makes sense.  Our ultimate recommendation is for Congress to allow each governor to decide where veterans employment services are located, how they operate, and who supervises them—while being accountable for USDOL performance standards.  

I want to point out that just two months ago, the National Governors’ Association at its annual meeting held in State College, PA adopted its first ever policy agenda for veterans issues.  Veterans employment was addressed and the governors have recommended they be given more flexibility to provide this service.  I respectfully request that a copy of the NGA position be entered into the record.   

Working with community-based organizations and employers, the states have achieved a remarkable record in placing former welfare recipients in the workforce.  They were given the waivers and flexibility they needed and made extensive use of contracting these services.   Why should we not be able to do as well or better for veterans?  The answer is that we can.   

Mr. Chairman, state government is not the problem with veterans employment services—in fact we strongly believe that state government should be an important part of the solution in improving service to our veterans.  Any action that will build on, or create, federal and state partnerships to achieve the best results for veterans and that is cost effective, is the path to be taken. 

I thank you again for including state government in this hearing.

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