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Statement for the Record by

Julia Y. Dyckman, RN, MPH, Capt USN (TDRL)

for

U.S. House of Representatives

Committee on Veterans’ Affairs

Subcommittee on Benefits

October 26, 1999

I want to thank the Subcommittee for allowing me to submit this testimony for the record.  However, I would have preferred to present this information in person in order to clarify or answer any questions regarding the information I have submitted.

I would like to address and present evidence to support the problems with the disparity in treatment and claims adjudication in the Veterans Administration.  The problems include entrance into the VA system via the claims forms and their subsequent adjudication, and the problems of obtaining treatment and compensation for Gulf War syndrome when it is called an ‘undiagnosed illness’.  I am also including recommendations for correcting the problems that I have noted.

I would like to say at this time that my testimony is based on my personal experiences and difficulties with the VA system and I feel that it represents the average veteran’s problems with a very complicated and uncaring system.

I am on TDRL (Temporary Disabled Retired List) from the US Navy as 90% disabled and I will not derive ANY increased benefits from the VA as a result of this testimony.

BACKGROUND

            I served as a Lieutenant, Nurse Corps, USNR during Vietnam on board the hospital ship USS Sanctuary (AH-17) from December 1969 to December 1970.  In 1971 I transferred to the Navy Reserve in a drill status..

At the time of the Persian Gulf war, I was a Commander in the Naval Reserve who was activated January 16, 1991 to serve at Combat Zone Fleet Hospital 15.  Fleet Hospital 15 was a 500 bed hospital with 948 personnel including the construction battalion units.  It was assembled at a site west of Al Jubayl, Saudi Arabia and was operational within 12 days of arriving in-theater.

Patient Care consisted of direct front-line casualties, patients from second echelon facilities and walk-in patients.  In addition, we handled sick call for our own personnel. 

Environmental conditions that existed at the hospital site were:

·        Black skies with clearing at the horizon;

·        Rain sometimes consisting of oil droplets;

·        Mysterious clouds passing directly overhead;

·        Occasional ammonia smells;

·        Scud attacks (5 separate times from Feb 1 to Feb 26, 1991)

·        Scud missile blowing up directly overhead.

·        Fertilizer plant within 5 miles of our Fleet Hospital

These environmental and wartime conditions resulted in my having medical problems that were documented in my Military Health Record while on active duty; these are extracts from that record:

16 Jan 1991     Mustered as physically fit

30 Jan 1991     Arrived in Saudi Arabia

08 Feb 1991    Erythenia Multiform – possible drug reaction to diazide.  Several days of papules, right foot.  Told to stop blood  pressure medicine for possible allergy.

19 Feb 1991    Blood pressure monitoring due to possible allergy.  Still have skin eruption, right foot.  BP 118/92.

25 Feb 1991    Reaction to Anthrax Vaccine #2 given on 22 Feb 1991.  Reaction of chills, muscle pain – IMP – Local and mild system reaction to vaccine.  BP 140/94, P 98.

27 Feb 1991    Seen for Flu, head, nose, throat.  Prescription for Tenormin.  No Tenormin in pharmacy, medication changed to Vasotec. BP 136/100, P 98.

01 Mar 1991    Seen for right foot problem

05 Mar 1991    Seen in Dermatology.  D/C Gris Pen because of  stomach upset.

13 Mar 1991    Seen for earache.  P 96.

19 Mar 1991    Treated for bronchitis and stomach problem.  (Noted occ bronchiti and wheezes in lung.  Nausea – gastritis.)

26 Mar 1991    Prior to departure from Saudi Arabia, experienced pain in left foot.  Discussed with podiatrist but was not written down since health record was packed on the airplane.

01 Apr 1991    Seen at Mechanicsburg Branch Clinic for respiratory problems.  Pharyngitis, sinusitis, cough.  Started on Amoxicillin X 10 days.  Hearing test done.  BP 128/92, P 100.

06 Apr 1991    Seen in Harrisburg N& MC Reserve Center for left foot pain.  Not Physically Qualified for Physical Fitness Test.  Qualified to begin  Active Duty for Training except for the noted foot problem.

08 Apr 1991    Seen in Medical Clinic, Philadelphia, PA.  "Attempt" to remove foreign body from left foot.  P 100.

15 Apr 1991    Seen at Mechanicsburg Branch Clinic referred to surgery clinic.  Removed material from left foot.  T 99.1, P 92.

16 Apr 1991    Canceled ADT - remained on Active Duty due to medical problems. Seen in Surgery Clinic, Philadelphia Naval Hospital for foot problem.  Told to stay off foot as much as possible.

26 Apr 1991    Seen at Mechanicsburg Branch Clinic for foot problem and flu symptoms.  Referred to Philadelphia Naval Hospital, Internal Medicine Clinic.  P 102, T 99.1.

30 Apr 1991    Seen in Internal Medicine Clinic, Philadelphia Naval Hospital for cough, night sweats, flu symptoms.

01 May 1991   Seen in Orthopedic Clinic, Philadelphia Naval Hospital referred for bone scan.

01 May 1991   Seen in Internal Medicine Clinic, Philadelphia Naval Hospital for cough. BP checked, possible infection?.  Advised to return in 1-2 weeks. (D/C Vasotec because of continuing cough)

07 May 1991   Philadelphia Naval Hospital, BP 144/112, BP 132/96, BP 132/94

08 May 1991   Seen in Emergency Room, Philadelphia Naval Hospital, for upset stomach, chills.  P 109.

08 May 1991   Seen in Internal Medicine Clinic, Philadelphia Naval Hospital for abdominal pain, persistent cough, palpitations, and diarrhea.  UGI requested by clinic.

10 May 1991   Seen in Internal Medicine Clinic, Philadelphia Naval Hospital, BP 130/84, P 100 - Results of UGI - reflux and superficial gastric ulcer.

13 May 1991   Seen in Internal Medicine Clinic, Philadelphia Naval Hospital, BP 122/82. Meds: Tagament - for ulcer, and Tenormin - for blood pressure.

13 May 1991   Seen in Orthopedic Clinic, Philadelphia Naval Hospital for bone scan.  General Surgery Clinic, assigned light duty by Dr. Thorpe per memorandum.

14 May 1991   Philadelphia Naval Hospital, evaluation for continued problem.

15 May 1991   Bone scan performed - no evidence of osteomyelitis.

16 May 1991   Internal Medicine Clinic, Philadelphia Naval Hospital, cough, LLQ pain, nausea, but impression: medically stable.

16 May 1991   Orthopedic Clinic, Philadelphia Naval Hospital, discharged from Active Duty on medications: Tagament for possible ulcer, Tenormin for high blood pressure.  Still had mild left foot pain, decreased sensation.

Let me reiterate that we did not know the causes of these problems or how severe and long lasting these problems would become.

I had a complete military physical when mobilized and was in excellent health before leaving the United States.

RETURN TO THE UNITED STATES AND MY DEALINGS WITH THE VETERANS ADMINISTRATION CLINICS AND HOSPITALS AND ADMINISTRATIVE PROCEDURES

            Since I was ineligible for treatment from the active duty military, the only recourse was civilian or the VA.  Since I am a Vietnam veteran and have a service connected disability (zero compensation) access to VA care was available to some extent.  There was not a Persian Gulf Registry in effect or available in 1991 nor were there any VA Persian Gulf centers.

I.          Initial Treatment

I presented myself to the VA for treatment.

·        At the VA Outpatient Clinic, in Harrisburg in August 1991, I was seen for “Feet” problems; was given Tylenol and told that “nothing is wrong with you!”

II.        Follow-on Treatment

I had the following medical conditions and therefore I requested  a referral to the VA Medical Center Lebanon because I thought they would have some protocol to deal with Persian Gulf veterans.

§         Hearing loss;

§         Bronchitis;

§         Chronic cough with a shortness of breath;

§         Hypertension;

§         Rash on the right foot;

§         Bilateral foot pain;

§         Stomach ulcer;

§         Occasional to frequent diarrhea;

§         Headaches;

§         Joint pains:

§         Abdominal pain

            At the VAMC Lebanon (starting in September 1991), I was seen in multiple clinics for compensation exams and evaluations.  In order to be seen for my problems, I had to fill out a VA Disability Compensation Claim.  If I did not claim a disability, I would be seen for a non-service connected illness and my medical insurance would be charged.  Many Persian Gulf veterans had bills sent to their insurance companies which resulted in loss of civilian insurance.  No Persian Gulf protocol existed at this time.

III.       Veteran’s Application for Compensation or Pension form

I saw the VA Compensation and Disability representative who assisted me in filling out the necessary form (VA Form 21-526). The form was very complex and instructions were non-existent. You cannot fill out the form yourself because you do not know what the VA actually wants.  (See attachment 1).

For example section 17 wants you to list the “NATURE OF SICKNESS, DISEASE OR INJURIES FOR WHICH THIS CLAIM IS MADE AND DATE EACH BEGAN”  This is all to be placed in a space that is about 7 ½ inches wide and only ½ inch tall.  It does not state that it  really wants diagnoses and NOT symptoms.  However, most veterans only know symptoms since their problems may not have been diagnosed as yet.

See section 19.  This requests information on the “NATURE OF SICKNESS…” again only two lines provided and about 1 inch of space.  It says attach medical records, but as the case is reviewed it seems that these records are NOT referred to.

See section 20.  The same problem as above.  List civilian physicians and hospitals.  No space is available.  I was told that no information should be attached except medical records.

IV.       Results of Initial Claim

I received a letter from the VA in Philadelphia dated May 15, 1992 (See attachment 2).  This letter was a denial of claims.  The problem was that the:

·        Explanations were inadequate and never told you what the problem was with your submittal.

·        Even though they had requested civilian physician input, it was not utilized.

·        The third to the last paragraph stated: “We have considered a 10 percent evaluation because you have more than one non-compensable disability.  Title 38 CFR 3.324 provides that whenever a veteran is suffering from two or more separate permanent service-connected disabilities of such character as clearly to interfere with normal employability, even though none of the disabilities may be of compensable degree, the VA is authorized to apply a 10 percent evaluation.  The evidence does not show employment impairment due to your service connected conditions”.  I didn’t show any employment impairment because the FORM only asked for employability information if you were 100% disabled, it has no provision for stating how you may have lost or reduced employment.

V.        Next Several Years

From 1992 through 1996 I was in a constant process of appealing VA denial letters and resubmitting ‘new’ information.    

1.      For over two and one-half years I was shuffled from one clinic to another each investigating a different body system.  No coordinated treatment or diagnostic effort was ever experienced.  I was so frustrated that I went to the VA patient advocate and asked to be sent to a VA Persian Gulf center for testing, evaluation and treatment.  I had heard about the Persian Gulf Registry at this time and asked to be included.  A physical examination was performed by VA Lebanon in October 1993. A summary letter was provided to me and it stated that “It is unclear if your health problems are related to your Persian Gulf service”.  There were no lab test results reported in the summary. 

2.      I went to the Persian Gulf Referral Center, VA Medical Center, Washington DC on October 27, 1993.  After two weeks I completed their evaluation process and received a Discharge Diagnosis of “Persian Gulf war Syndrome”.  (Washington VAMC, VA Form 10-1000 DISCHARGE SUMMARY, patient Dyckman, Julia, dated 01/31/94)(See attachment 3).

3.      I was evaluated by the Department of Defense CCEP (Comprehensive Clinical Evaluation Program) over a three year period.  This resulted in Medical and Physical Evaluation Boards by the US Navy.  I was awarded 90% disability with the number one condition being “Diffusely Increased Sympathetic Nerve Traffic”.  (Department of the Navy, Physical Evaluation Board letter 1850 PEB 10 dated 16 Aug 1996) (See attachment 4).

4.      During the CCEP I was evaluated by the National Institutes of Health(NIH) and found to have “autonomic nervous system dysfunction”.  This diagnosis supported the primary diagnosis by the Navy boards.

5.      Private physician’s care during this time frame involved: gall bladder removal; complete hysterectomy; removal of stomach polyps; UGI’s; extensive joint and muscle testing; brain MRI’s and sleep testing.

6.      VA ignored their own diagnosis of “Persian Gulf war Syndrome” and “undiagnosed illness”.  The VA also ignored the NIH and Navy diagnosis of autonomic nervous system dysfunction.  The VA gave me an overall disability rating of 80% which was comprised of : 60% for chronic fatigue(CFS); 30% for PTSD; 30% for irritable bowel; and 10% for plantar faciitis.

From 1996 to the present:

7.      I participated in major studies conducted on sick Gulf War veterans, for example: One by the University of Pennsylvania (which included a muscle biopsy that was found to be “abnormal”).

8.      I even traveled cross country for a private physician specializing in Persian Gulf illness (using up savings); had surgical removal of the uvula because of sleep apnea; had UGI and removal of 1 foot of colon due to chronic diverticulitis; seeing private physician for deterioration of joints and bones and chronic pain; still have rashes, fevers, heart palpitations, chronic infections, severe facial pain; diagnosed with fibromyalgia, lupus, diabetes and Baretts esophagitis (pre-cancerous).

9.      Treatment by VA medical personnel (including a “Persian Gulf Physician”) consisted of symptomatic treatment with little relief and total failure to stop progression of illness since there is NO GULF WAR SYNDROME.  If there is not disease per se, there can be no recommended treatment protocol.

10.  I volunteered for VA study programs on sick GW veterans, but because I have already been on long-term antibiotics and another study built around an aerobic exercise protocol is to far way for me to participate as driving a car is usually not possible because of my health.

11.  I have been turned down for treatment by three TRI-CARE primary care physicians because (again) there is NO GULF WAR SYNDROME (therefore there can be no treatment).

12.  Medicare provides another Catch-22 in that it will only pay for diagnosed illnesses and nothing for lab or x-rays or treatment of undiagnosed conditions.

13.  Private physicians cannot be paid for testing or treatment of Gulf war Syndrome because there is no ICD-9 (International Classification of Diseases) code.  No code, no disease, no diagnostic testing, no treatment, no money for the physician whom agrees something is wrong with his patient.

VI.       Governmental Action

1.  Through the years, investigations by numerous medical and political bodies have resulted in:

·        Recognition of nerve (including brain) damage by the University of Texas, et al.

·        Detection of squalene in blood samples (an adjuvant NOT approved by FDA and only used in experimental vaccines)  

·        Mycoplasma spp. infections

·        Multiple chemical exposures and exposure levels

·        Anti-nerve agent pills causing damage

·        “Stress” diagnosis

2.      Failure to establish an ICD-9 code for Gulf War Syndrome.

3.      Failure by the VA medical personnel to provide a positive atmosphere when dealing with sick GW veterans.  Again, “undiagnosed” means one does not have a real illness.  When a veteran files a claim he has to have subjective signs that are not normal; therefore, he/she cannot have an undiagnosed disease as healthy people do not manifest abnormal symptoms without an underlying body dysfunction.  GWS has an established set of symptoms and criteria.  Why has the VA not acted on its own established criteria and symptomatology for GWS.

VII.     Recommendations

1.      Modify the entrance procedures into the VA system for Persian Gulf illness.  The current procedures are based around submitting a claim, which denies most illnesses of the Persian Gulf war.  Documentation in the Persian Gulf area was difficult even when early symptoms presented.  Most in-theater documents were lost or misplaced.

2.      Modify the Veteran’s Application for Compensation or Pension form (VA Form 21-526) to provide adequate space to document the absolute minimum information needed to process the claims.  The VA needs to provide veterans with assistance to properly fill out the form.  Veterans also need access to current VA regulations.

3.      Change the two year limit of at least 10% disability.  This limit is unrealistic due to the specific nature of Persian Gulf illness.  Symptoms may be mild at first but then progress to different levels of illnesses.

4.      Strongly use the civilian medical documentation in considering service connected claims.  Very often civilian medical tests are positive and the VA tests are negative, casting doubt on the validity of the VA tests.

5.      Stop requiring veterans to continually prove they are ill.  Self reporting is ignored and a psychiatric diagnosis is often given.

6.      Allow a selection of physicians.  VAMC Lebanon has a 600 Persian Gulf war patient population yet physicians are being cut.  This additionally limits access to care and diagnosis.

7.      VA claims adjudication process is too lengthy.  Claims take years to process.  Adjudication officers are NOT consistent among VA regions.

8.      Individual adjudication officers have too much power.  They can and do ignore both military and civilian physician diagnoses and make their own diagnoses even though they are NOT physicians.

9.      Appeal process is way too long.  More adjudication officers would shorten the process.  Establish standards using medical and nursing input to provide consistent diagnoses.

10.  Establish an ICD-9 code for Gulf War Syndrome and a definition.  The MERCK Manual of Diagnosis and Therapy, Seventeenth Edition, has a chapter on “Syndromes of Uncertain Origin” with Gulf War Syndrome included.  However, Gulf War Syndrome is the only syndrome without an ICD-9 code.  The definition, even when the etiology is unknown, has to include possible exposures and symptoms.  Military Gulf War service cannot be one of the criteria to prove illness since civilians and families also have the syndrome.

VIII.    Conclusion

            The VA has received significant funding for the investigation and treatment of Gulf War Syndrome.  If they will not name this condition then it is difficult to accept the amount of funding they have received for a non-diagnosed illness.  This illness can be called anything (e.g. Gulf War Syndrome or Saddam’s Revenge or Schwarzkopf’s Folly or etc.).  The VA should be the leader in setting diagnosis and treatment which is what the veterans are asking for.  It has been nine years, which is too long.  Lives could have been saved or at least the quality of life could have been improved.

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