Statement for the Record by
Julia Y. Dyckman, RN, MPH, Capt USN (TDRL)
for
U.S. House of Representatives
Committee on Veterans’ Affairs
Subcommittee on Benefits
October 26, 1999
I want to thank the Subcommittee
for allowing me to submit this testimony for the record.
However, I would have preferred to present this information
in person in order to clarify or answer any questions regarding the
information I have submitted.
I would like to address and
present evidence to support the problems with the disparity in
treatment and claims adjudication in the Veterans Administration.
The problems include entrance into the VA system via the
claims forms and their subsequent adjudication, and the problems of
obtaining treatment and compensation for Gulf War syndrome when it
is called an ‘undiagnosed illness’.
I am also including recommendations for correcting the
problems that I have noted.
I would like to say at this time
that my testimony is based on my personal experiences and
difficulties with the VA system and I feel that it represents the
average veteran’s problems with a very complicated and uncaring
system.
I am on TDRL (Temporary Disabled
Retired List) from the US Navy as 90% disabled and I will not derive
ANY increased benefits from the VA as a result of this testimony.
BACKGROUND
I served as a Lieutenant, Nurse
Corps, USNR during Vietnam on board the hospital ship USS Sanctuary
(AH-17) from December 1969 to December 1970.
In 1971 I transferred to the Navy Reserve in a drill status..
At the time of the Persian Gulf
war, I was a Commander in the Naval Reserve who was activated
January 16, 1991 to serve at Combat Zone Fleet Hospital 15.
Fleet Hospital 15 was a 500 bed hospital with 948 personnel
including the construction battalion units.
It was assembled at a site west of Al Jubayl, Saudi Arabia
and was operational within 12 days of arriving in-theater.
Patient Care consisted of direct
front-line casualties, patients from second echelon facilities and
walk-in patients. In
addition, we handled sick call for our own personnel.
Environmental conditions that
existed at the hospital site were:
·
Black
skies with clearing at the horizon;
·
Rain
sometimes consisting of oil droplets;
·
Mysterious
clouds passing directly overhead;
·
Occasional
ammonia smells;
·
Scud
attacks (5 separate times from Feb 1 to Feb 26, 1991)
·
Scud
missile blowing up directly overhead.
·
Fertilizer
plant within 5 miles of our Fleet Hospital
These environmental and wartime
conditions resulted in my having medical problems that were
documented in my Military Health Record while on active duty; these
are extracts from that record:
16 Jan 1991
Mustered as physically fit
30 Jan 1991
Arrived in Saudi Arabia
08
Feb 1991 Erythenia
Multiform – possible drug reaction to diazide.
Several days of papules, right foot.
Told to stop blood pressure
medicine for possible allergy.
19 Feb 1991
Blood pressure monitoring due to possible allergy.
Still have skin
eruption, right foot.
BP 118/92.
25 Feb 1991
Reaction to Anthrax Vaccine #2 given on 22 Feb 1991.
Reaction of chills, muscle pain – IMP – Local and mild
system reaction to
vaccine. BP 140/94, P
98.
27 Feb 1991
Seen for Flu, head, nose, throat.
Prescription for Tenormin.
No
Tenormin in pharmacy, medication changed
to Vasotec.
BP 136/100, P 98.
01 Mar 1991
Seen for right foot problem
05 Mar 1991
Seen in Dermatology. D/C
Gris Pen because of stomach
upset.
13 Mar 1991
Seen for earache. P
96.
19 Mar 1991
Treated for bronchitis and stomach problem.
(Noted occ bronchiti
and wheezes in lung.
Nausea – gastritis.)
26 Mar 1991
Prior to departure from Saudi Arabia, experienced pain in
left foot. Discussed
with podiatrist but was not written down since health record
was packed on the airplane.
01 Apr 1991
Seen at Mechanicsburg Branch Clinic for respiratory problems.
Pharyngitis, sinusitis, cough.
Started on Amoxicillin X 10 days.
Hearing test done. BP 128/92, P 100.
06 Apr 1991
Seen in Harrisburg N& MC Reserve Center for left foot
pain. Not Physically
Qualified for Physical Fitness Test.
Qualified to begin Active
Duty for Training except for the noted foot problem.
08
Apr 1991 Seen
in Medical Clinic, Philadelphia, PA.
"Attempt" to remove foreign body from left foot.
P 100.
15
Apr 1991 Seen
at Mechanicsburg Branch Clinic referred to surgery clinic.
Removed material from left foot.
T 99.1, P 92.
16
Apr 1991 Canceled
ADT - remained on Active Duty due to medical problems. Seen in
Surgery Clinic, Philadelphia Naval Hospital for foot problem.
Told to stay off foot as much as possible.
26
Apr 1991 Seen
at Mechanicsburg Branch Clinic for foot problem and flu symptoms.
Referred to Philadelphia Naval Hospital, Internal Medicine
Clinic. P 102, T 99.1.
30
Apr 1991 Seen
in Internal Medicine Clinic, Philadelphia Naval Hospital for cough,
night sweats, flu symptoms.
01
May 1991 Seen in
Orthopedic Clinic, Philadelphia Naval Hospital referred for bone
scan.
01
May 1991 Seen in
Internal Medicine Clinic, Philadelphia Naval Hospital for cough. BP
checked, possible infection?. Advised
to return in 1-2 weeks. (D/C Vasotec because of continuing cough)
07
May 1991 Philadelphia
Naval Hospital, BP 144/112, BP 132/96, BP 132/94
08
May 1991 Seen in
Emergency Room, Philadelphia Naval Hospital, for upset stomach,
chills. P 109.
08
May 1991 Seen in
Internal Medicine Clinic, Philadelphia Naval Hospital for abdominal
pain, persistent cough, palpitations, and diarrhea.
UGI requested by clinic.
10
May 1991 Seen in
Internal Medicine Clinic, Philadelphia Naval Hospital, BP 130/84, P
100 - Results of UGI - reflux and superficial gastric ulcer.
13
May 1991 Seen in
Internal Medicine Clinic, Philadelphia Naval Hospital, BP 122/82.
Meds: Tagament - for ulcer, and Tenormin - for blood pressure.
13
May 1991 Seen in
Orthopedic Clinic, Philadelphia Naval Hospital for bone scan.
General Surgery Clinic, assigned light duty by Dr. Thorpe per
memorandum.
14
May 1991 Philadelphia
Naval Hospital, evaluation for continued problem.
15
May 1991 Bone scan
performed - no evidence of osteomyelitis.
16
May 1991 Internal
Medicine Clinic, Philadelphia Naval Hospital, cough, LLQ pain,
nausea, but impression: medically stable.
16
May 1991 Orthopedic
Clinic, Philadelphia Naval Hospital, discharged from Active Duty on
medications: Tagament for possible ulcer, Tenormin for high blood
pressure. Still had
mild left foot pain, decreased sensation.
Let me reiterate that we did not
know the causes of these problems or how severe and long lasting
these problems would become.
I had a complete military physical
when mobilized and was in excellent health before leaving the United
States.
RETURN
TO THE UNITED STATES AND MY DEALINGS WITH THE VETERANS
ADMINISTRATION CLINICS AND HOSPITALS AND ADMINISTRATIVE PROCEDURES
Since I was ineligible for
treatment from the active duty military, the only recourse was
civilian or the VA. Since
I am a Vietnam veteran and have a service connected disability (zero
compensation) access to VA care was available to some extent.
There was not a Persian Gulf Registry in effect or available
in 1991 nor were there any VA Persian Gulf centers.
I.
Initial
Treatment
I presented myself to the VA for
treatment.
·
At
the VA Outpatient Clinic, in Harrisburg in August 1991, I was seen
for “Feet” problems; was given Tylenol and told that “nothing
is wrong with you!”
II.
Follow-on Treatment
I had the following medical
conditions and therefore I requested
a referral to the VA Medical Center Lebanon because I thought
they would have some protocol to deal with Persian Gulf veterans.
§
Hearing
loss;
§
Bronchitis;
§
Chronic
cough with a shortness of breath;
§
Hypertension;
§
Rash
on the right foot;
§
Bilateral
foot pain;
§
Stomach
ulcer;
§
Occasional
to frequent diarrhea;
§
Headaches;
§
Joint
pains:
§
Abdominal
pain
At the VAMC Lebanon (starting in September 1991), I was seen in
multiple clinics for compensation exams and evaluations.
In order to be seen for my problems, I had to fill out a VA
Disability Compensation Claim. If
I did not claim a disability, I would be seen for a non-service
connected illness and my medical insurance would be charged.
Many Persian Gulf veterans had bills sent to their insurance
companies which resulted in loss of civilian insurance.
No Persian Gulf protocol existed at this time.
III.
Veteran’s Application for Compensation or Pension form
I saw the VA
Compensation and Disability representative who assisted me in filling
out the necessary form (VA Form 21-526). The form was very complex and
instructions were non-existent. You cannot fill out the form yourself
because you do not know what the VA actually wants.
(See attachment 1).
For example section 17
wants you to list the “NATURE OF SICKNESS, DISEASE OR INJURIES FOR
WHICH THIS CLAIM IS MADE AND DATE EACH BEGAN”
This is all to be placed in a space that is about 7 ½ inches
wide and only ½ inch tall. It
does not state that it really
wants diagnoses and NOT symptoms.
However, most veterans only know symptoms since their problems
may not have been diagnosed as yet.
See section 19.
This requests information on the “NATURE OF SICKNESS…”
again only two lines provided and about 1 inch of space.
It says attach medical records, but as the case is reviewed it
seems that these records are NOT referred to.
See section 20.
The same problem as above.
List civilian physicians and hospitals.
No space is available. I
was told that no information should be attached except medical
records.
IV.
Results of Initial Claim
I received a letter
from the VA in Philadelphia dated May 15, 1992 (See attachment 2).
This letter was a denial of claims.
The problem was that the:
·
Explanations were inadequate and never told you what the
problem was with your submittal.
·
Even though they had requested civilian physician input, it was
not utilized.
·
The third to the last paragraph stated: “We have considered a
10 percent evaluation because you have more than one non-compensable
disability. Title 38 CFR
3.324 provides that whenever a veteran is suffering from two or more
separate permanent service-connected disabilities of such character as
clearly to interfere with normal employability, even though none of
the disabilities may be of compensable degree, the VA is authorized to
apply a 10 percent evaluation. The
evidence does not show employment impairment due to your service
connected conditions”. I
didn’t show any employment impairment because the FORM only asked
for employability information if you were 100% disabled, it has no
provision for stating how you may have lost or reduced employment.
V.
Next Several Years
From 1992 through 1996
I was in a constant process of appealing VA denial letters and
resubmitting ‘new’ information.
1.
For
over two and one-half years I was shuffled from one clinic to another
each investigating a different body system.
No coordinated treatment or diagnostic effort was ever
experienced. I was so
frustrated that I went to the VA patient advocate and asked to be
sent to a VA Persian Gulf center for testing, evaluation and
treatment. I had heard about the Persian Gulf Registry at this time and
asked to be included. A
physical examination was performed by VA Lebanon in October 1993. A
summary letter was provided to me and it stated that “It is unclear
if your health problems are related to your Persian Gulf service”.
There were no lab test results reported in the summary.
2.
I
went to the Persian Gulf Referral Center, VA Medical Center,
Washington DC on October 27, 1993.
After two weeks I completed their evaluation process and
received a Discharge Diagnosis of “Persian Gulf war Syndrome”.
(Washington VAMC, VA Form 10-1000 DISCHARGE SUMMARY, patient
Dyckman, Julia, dated 01/31/94)(See attachment 3).
3.
I
was evaluated by the Department of Defense CCEP (Comprehensive
Clinical Evaluation Program) over a three year period.
This resulted in Medical and Physical Evaluation Boards by the
US Navy. I was awarded
90% disability with the number one condition being “Diffusely
Increased Sympathetic Nerve Traffic”.
(Department of the Navy, Physical Evaluation Board letter 1850
PEB 10 dated 16 Aug 1996) (See attachment 4).
4.
During
the CCEP I was evaluated by the National Institutes of Health(NIH) and
found to have “autonomic nervous system dysfunction”.
This diagnosis supported the primary diagnosis by the Navy
boards.
5.
Private
physician’s care during this time frame involved: gall bladder
removal; complete hysterectomy; removal of stomach polyps; UGI’s;
extensive joint and muscle testing; brain MRI’s and sleep testing.
6.
VA
ignored their own diagnosis of “Persian Gulf war Syndrome” and
“undiagnosed illness”. The
VA also ignored the NIH and Navy diagnosis of autonomic nervous system
dysfunction. The VA gave
me an overall disability rating of 80% which was comprised of : 60%
for chronic fatigue(CFS); 30% for PTSD; 30% for irritable bowel; and
10% for plantar faciitis.
From 1996 to the
present:
7.
I
participated in major studies conducted on sick Gulf War veterans, for
example: One by the University of Pennsylvania (which included a
muscle biopsy that was found to be “abnormal”).
8.
I
even traveled cross country for a private physician specializing in
Persian Gulf illness (using up savings); had surgical removal of the
uvula because of sleep apnea; had UGI and removal of 1 foot of colon
due to chronic diverticulitis; seeing private physician for
deterioration of joints and bones and chronic pain; still have rashes,
fevers, heart palpitations, chronic infections, severe facial pain;
diagnosed with fibromyalgia, lupus, diabetes and Baretts esophagitis
(pre-cancerous).
9.
Treatment
by VA medical personnel (including a “Persian Gulf Physician”)
consisted of symptomatic treatment with little relief and total
failure to stop progression of illness since there is NO GULF WAR
SYNDROME. If there is not disease
per se, there can be no recommended treatment protocol.
10.
I
volunteered for VA study programs on sick GW veterans, but because I
have already been on long-term antibiotics and another study built
around an aerobic exercise protocol is to far way for me to
participate as driving a car is usually not possible because of my
health.
11.
I
have been turned down for treatment by three TRI-CARE primary care
physicians because (again) there is NO GULF WAR SYNDROME (therefore
there can be no treatment).
12.
Medicare
provides another Catch-22 in that it will only pay for diagnosed
illnesses and nothing for lab or x-rays or treatment of undiagnosed
conditions.
13.
Private
physicians cannot be paid for testing or treatment of Gulf war
Syndrome because there is no ICD-9 (International Classification of
Diseases) code. No code,
no disease, no diagnostic testing, no treatment, no money for the
physician whom agrees something is wrong with his patient.
VI.
Governmental Action
1.
Through the years, investigations by numerous medical and
political bodies have resulted in:
·
Recognition
of nerve (including brain) damage by the University of Texas, et al.
·
Detection
of squalene in blood samples (an adjuvant NOT approved by FDA and only
used in experimental vaccines)
·
Mycoplasma
spp. infections
·
Multiple
chemical exposures and exposure levels
·
Anti-nerve
agent pills causing damage
·
“Stress”
diagnosis
2.
Failure
to establish an ICD-9 code for Gulf War Syndrome.
3.
Failure
by the VA medical personnel to provide a positive atmosphere when
dealing with sick GW veterans. Again,
“undiagnosed” means one does not have a real illness.
When a veteran files a claim he has to have subjective signs
that are not normal; therefore, he/she cannot have an undiagnosed
disease as healthy people do not manifest abnormal symptoms without an
underlying body dysfunction. GWS
has an established set of symptoms and criteria.
Why has the VA not acted on its own established criteria and
symptomatology for GWS.
VII.
Recommendations
1.
Modify the entrance procedures into the VA system for Persian
Gulf illness. The current
procedures are based around submitting a claim, which denies most
illnesses of the Persian Gulf war.
Documentation in the Persian Gulf area was difficult even when
early symptoms presented. Most
in-theater documents were lost or misplaced.
2.
Modify the Veteran’s Application for Compensation or Pension
form (VA
Form 21-526) to provide adequate space to document the absolute
minimum information needed to process the claims.
The VA needs to provide veterans with assistance to properly
fill out the form. Veterans
also need access to current VA regulations.
3.
Change the two year limit of at least 10% disability.
This limit is unrealistic due to the specific nature of Persian
Gulf illness. Symptoms
may be mild at first but then progress to different levels of
illnesses.
4.
Strongly use the civilian medical documentation in considering
service connected claims. Very
often civilian medical tests are positive and the VA tests are
negative, casting doubt on the validity of the VA tests.
5.
Stop requiring veterans to continually prove they are
ill. Self reporting is
ignored and a psychiatric diagnosis is often given.
6.
Allow a selection of physicians.
VAMC Lebanon has a 600 Persian Gulf war patient population yet
physicians are being cut. This
additionally limits access to care and diagnosis.
7.
VA claims adjudication process is too lengthy.
Claims take years to process.
Adjudication officers are NOT consistent among VA regions.
8.
Individual adjudication officers have too much power.
They can and do ignore both military and civilian physician
diagnoses and make their own diagnoses even though they are NOT
physicians.
9.
Appeal process is way too long.
More adjudication officers would shorten the process. Establish standards using medical and nursing input to
provide consistent diagnoses.
10.
Establish an ICD-9 code for Gulf War Syndrome and a definition. The MERCK Manual of Diagnosis and Therapy, Seventeenth
Edition, has a chapter on “Syndromes of Uncertain Origin” with
Gulf War Syndrome included. However,
Gulf War Syndrome is the only syndrome without an ICD-9 code.
The definition, even when the etiology is unknown, has to
include possible exposures and symptoms.
Military Gulf War service cannot be one of the criteria to
prove illness since civilians and families also have the syndrome.
VIII.
Conclusion
The
VA has received significant funding for the investigation and
treatment of Gulf War Syndrome. If
they will not name this condition then it is difficult to accept the
amount of funding they have received for a non-diagnosed illness.
This illness can be called anything (e.g. Gulf War Syndrome or
Saddam’s Revenge or Schwarzkopf’s Folly or etc.).
The VA should be the leader in setting diagnosis and treatment
which is what the veterans are asking for.
It has been nine years, which is too long.
Lives could have been saved or at least the quality of life
could have been improved.
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