TESTIMONY OF GORDON
D. CHRISTENSEN, M.D.
BEFORE THE UNITED STATES CONGRESS
HOUSE SUBCOMMITTEE ON OVERSIGHT AND
INVESTIGATIONS
OF THE
HOUSE COMMITTEE ON VETERANS' AFFAIRS
March 11, 1999
MR. CHAIRMAN AND MEMBERS OF THE
COMMITTEE.
The VA punishes employees, including
physicians like myself, who "blow-the-whistle"
and expose dangerous practices or criminal activities. I
know this because the VA has
conducted a campaign of personal destruction against me for
the past six years. The
VA has conducted this campaign because I chose to do the
right thing when
confronted with the apparent murder of 40 Veterans by a VA
nurse at the Harry S.
Truman Memorial Veterans Hospital in Columbia Missouri
during the summer of 1992.
I earned the ire of the VA for a number of reasons. First,
at the request of the Acting
Chief of Staff, Dr. Adelstein, and the Chief of Staff, Dr.
Dick, and with the assistance of
my colleague, Dr. Simpson, I led an internal scientific
investigation that confirmed
earlier suspicions that a particular nurse, Mr. Richard
Williams, caused these deaths.
Next, I pushed the Hospital Director, Mr. Kurzejeski, to
promptly inform the police that
we suspected murder. Mr. Kurzejeski refused to do this.
Instead Mr. Kurzejeski
blocked the investigation and threatened to take action
against me. With the
help of Dr. Dick, I pressed for higher VA officials to
intercede. But, Dr.
Spencer Falcon, the Regional Chief of Staff, and Mr. Albert
Zamberlan, the
Regional Director, refused to act. Instead, these officials
circulated
documents throughout the system denying the deaths and
claiming my
investigation was "flawed." Dr. Adelstein, Dr.
Dick, and I then met with Dr.
Alastair Connell, the Assistant Inspector General for
Healthcare Inspections
and complained that VA officials had blocked the
investigation, but Dr.
Connell did not resolve the problem. In February 1993, I
wrote Stephen
Trodden, the Inspector General, a detailed letter specifying
my charges of
obstruction, but Mr. Trodden also refused to investigate.
After Mr. Williams
left the VA to work at a nursing home, I pressed Mr.
Kurzejeski to inform
the Missouri State Board of Nursing of the results of the
internal
investigation implicating Mr. Williams in these deaths. Such
notification
was in accordance with state law and VA policy. Mr.
Kurzejeski refused to do
this. Instead, Mr. Kurzejeski - and later the new Chief of
Staff, Dr. Bauer
- threatened to take action against me if I continued to
press this matter.
After exhausting all internal avenues of appeal, in January
1995 I publicly
aired my concerns of "murder,"
"obstruction," and "cover-up." The VA,
however, denied these accusations. I had to
"blow-the-whistle" before Mr.
Trodden would begin an investigation. Six months later, Mr.
Trodden and his
subordinate, Mr. Kroll (the Assistant Inspector General for
Departmental
Reviews and Management Support) released a 66-page report
that rejected my
claims of "cover-up" and "obstruction."
On October 25th 1995 the Subcommittee on Hospitals and
Healthcare conducted
a Hearing to receive Mr. Trodden's report. I testified at
that Hearing. I
testified that the report was "wrong and
dangerous." Wrong because it was
"an incomplete, dishonest, biased, flawed, and
distorted" presentation of
the events in Columbia. Dangerous because accepting the
report promoted "the
cover-up" of these kinds of incidents and endorsed
"the VA policy of
intimidation of whistleblowers."
This Subcommittee commissioned the United States General
Accounting Office
to review the investigation conducted by the Office of the
Inspector General
(OIG). On May 13th 1998 the GAO replied that the OIG report
was indeed
"misleading." Amongst other things, the GAO noted
that the OIG presented
conclusions not based on evidence, did not conduct an
investigation into a
cover-up, and misrepresented the facts.
Finally, on August 7th 1998 United States District Judge
Nanette Laughrey
ruled on a wrongful death suit filed by the widow of one of
the Veterans who
died on ward 4 East, Mr. Elzie Havrum. By a preponderance of
evidence, Judge
Laughrey declared that "Nurse Williams killed Elzie
Havrum."
My purpose in bringing up these matters is to remind you
that unlike the
Veterans Health Administration under the leadership of Dr.
Kizer and unlike
the Office of the Inspector General under the former
leadership of Mr.
Stephen Trodden, I speak the truth. Now let me tell you how
the VA treats a
truth-teller.
Immediately following the 1995 Hearing, Dr. Kizer invited me
to Washington
for a discussion on how to prevent these incidents in the
future. At the
conclusion of our discussion, Dr. Kizer surprised me by
offering me the
position of "Medical Inspector." Dr. Kizer's offer
flattered me. I would
like to have had the opportunity to fix these problems from
within. But
after visiting Washington and discussing the position with
personnel at VA
Headquarters, I concluded that Dr. Kizer's offer was
dishonest. As far as I
could tell, Dr. Kizer did not support the Medical
Inspector's Office and
would not hold senior management responsible for their
misdeeds, so I
declined the position.
When I returned to Columbia, I confronted an increasing
office crisis. Under
my administration, the Research Service at the Harry S.
Truman Memorial
Veterans' Hospital had always been a calm and productive
unit. This changed
when I blew the whistle in 1995. For the first time I faced
controversy and
angry criticism, prompted - I believe - by my VA superior
Dr. Bauer in
retaliation for my whistle blowing. I know that Dr. Bauer
interfered with my
administration of the facility. For example he blocked the
selection of an
administrative officer for the facility, leaving that
position open for ten
months. I also know that he met with other Research Service
personnel and
encouraged them to agitate. I complained about this at the
1995 Hearing and
the Chair, Congressman Tim Hutchinson, promised to protect
me. Facing more
problems, I appealed to the Chairman for help. My appeal
backfired. Instead,
Dr. Bauer leveled a variety of charges against me, such as
poor
administration of research funds, mismanagement of the
equipment inventory,
and unprofessional and disruptive behavior. On August 19th
1996 he asked the
Hospital Director, Mr. Campbell, to relieve me of my duties.
Instead Mr.
Campbell, asked Dr. Feussner, the Chief Research and
Development Officer for
the VA, to appoint a national panel to review my
performance.
Dr. Bauer then confronted me with his charges. Even though I
knew the
charges were bogus, I believed it would be pointless to try
to fight the VA,
so I asked if we could negotiate my resignation. Dr. Bauer
refused. Over the
next two months my attorney repeated this offer to Mr.
Campbell and to Dr.
Kizer, but they also refused. For this reason, I am
convinced the VA
intended not to just eliminate an inconvenient employee, but
to destroy my
professional reputation. It seems to me the VA intended to
destroy the
credibility of my accusations by destroying my professional
credibility.
On November 6th & 7th, 1996 a national VA Panel reviewed
my performance.
They did not follow due process. I was not allowed advice of
counsel. There
was no record of the proceedings. I was not allowed to hear
and rebut the
testimony against me. I was able, however, through a
"Freedom of Information
Act" request, to obtain a copy of some of the documents
leading up to this
review. Before the review, I prepared and submitted a
detailed rebuttal to
these documents. In the exit interview, the Panel appeared
mollified by my
rebuttal and agreed that the evidence did not support the
charges. I thought
that ended the matter, but eight months later on June 23rd
1997, Mr.
Campbell presented me an unsigned, undated copy of the Panel
report, which
ruled against me and recommended my removal. The next day,
Dr. Bauer
provided me my 1996 annual performance appraisal, eight
months overdue, in
which he rated me "unsatisfactory," setting the
stage for my forced removal.
With the help of legal counsel and, I suspect, members of
Congress, Mr.
Campbell stopped Dr. Bauer's action. Subsequently, Dr. Bauer
left the VA and
returned to the University of Missouri where he now
supervises me as the
Interim Chairman of the Department of Internal Medicine.
With the departure of Dr. Bauer, I have calmed Research
Service and
reestablished our tradition of quiet efficient service.
Throughout the
ordeal I have kept our expenditures under budget while
maintaining full
administrative services. In 1997 & 1998 we were one of
the few Research
Services in the VA system to demonstrate an increase in
research funding. In
1998, we set aside $70,000 from operating funds for the
recruitment of a new
physician investigator to the hospital.
The hospital, however, does not credit me with these
successes. Instead I
continue to work in a hostile environment. The hospital
forced me to give up
my position as Chief of Infectious Diseases. Hospital senior
management and
Dr. Bryant, the Dean of the Medical School, avoid contact
with me and ignore
my communications. For example they asked me to compile a
strategic plan,
which I did with considerable effort, then they completely
ignored the plan.
Senior management and Dr. Bryant have also excluded me from
committee
appointments, such as the VISN Research Task Force and the
VA
Hospital-University "Partnership Affiliation
Council," which would normally
be a matter of course for my position. I am also excluded
from all planning
and management functions, such as the Hospital's recent
actions to obtain
funding to expand research space. This management exclusion
curtails my
influence and signals to all coworkers and colleagues senior
management's
displeasure. In case any one has missed the message, both
senior management
and Dr. Bryant, have publicly complained on numerous
occasions that the bad
publicity - caused by my actions - could close the Hospital,
hurt the
University, and cause people to lose their jobs.
This past August, in the weeks surrounding the Havrum trial,
the reprisals
escalated to a new level of activity. On July 10th - while
on vacation in
Canada - I found a message pinned to my tent to call the
office. Believing
that a member of my family had died, I returned the call and
learned that
without explanation or warning Mr. Campbell had vetoed my
appointment to the
VA Disciplinary Appeals Board. This meant that Mr. Campbell
had also
cancelled the training I was scheduled to receive the
following week in
Denver.
After my return to Columbia, I learned that Dr. Adelstein
would be facing a
Board of Investigation over an incident that had taken place
in December
1995. I was peripherally involved because I had filed a
report on the incident with Dr.
Bauer a year earlier in August 1997. Apparently Dr.
Adelstein asked a Research
Service employee for some "Sleepaway" to put to
sleep his neighbor's dog. The
animal was suffering from cancer and Dr. Adelstein did not
have the drug on hand.
Dr. Adelstein is also a veterinarian and he sometimes
provides small
services like this when circumstances demand it. Sleepaway
is a long acting
barbiturate, which is used exclusively for killing animals,
which is why we
had some in the research animal facility. The employee gave
the drug to Dr.
Adelstein and Dr. Adelstein failed to replace the amount of
drug he had
used. The next hospital drug audit detected the discrepancy,
prompting an
investigation. The drug auditor apparently resolved the
issue, because
nothing more happened. My assistant informed me of the event
because it
occurred in Research Service. I didn't see any reason to
take any further
action since Research Service was not responsible for the
inventory of this
drug, Research Service was not involved in the drug audit
process, and the
drug auditors seemed satisfied the problem had been
resolved. Nevertheless,
the following August, in connection with another incident, a
research
employee complained. So I compiled a complete report on both
incidents and
filed it with Dr. Bauer. I heard nothing more about the
matter until the
following July, just before the Havrum trial.
The Havrum trial was held between July 27th and August 8th
(As an aside,
during the trial, a nurse provided sworn testimony that the
hospital used
Boards of Investigation to attack employees rather than for
legitimate fact
finding.)
By direction of senior management, without my knowledge and
before the Board
of Investigation had been convened, on August 20th the
hospital reported to
the Drug Enforcement Agency the incident involving Sleepaway
and Dr.
Adelstein. In filing the report, the hospital claimed this
incident had just
come to their attention. Naming me by name, the hospital
said I had failed
to report this incident to them. This was a lie. The
hospital's drug auditor
had picked up this incident in January 1996. If it required
reporting, the
auditors should have reported it then. I personally had
reported the
incident to Dr. Bauer, the Chief of Staff, in September
1997. If the report
required filing, it should have been reported then. The
hospital knew about
this incident for at least 11 months before filing this
report.
On July 22nd Mr. Campbell asked Mrs. Patricia Crossetti, the
VISN Director,
to appoint a Board of Investigation for the Sleepaway
incident. The Board
members received their appointment letters on August 27th
and on September
1st 1998, Mr. Campbell signed a letter from Mrs. Crossetti
expanding the
scope of the Board of Investigation to include my
performance. On September
1st the VISN conducted a Board of Investigation. The Board
asked me to
testify, but they did not warn me that I had been made a
target of this
investigation. I did not have advice of counsel, I was not
allowed to submit
evidence in my favor, and I was not prepared for the Board's
accusatory
questioning.
In the end, the Board concluded that I should have informed
my superiors of
this incident and recommended that I receive written and
oral counseling,
which I later received. The Board did not criticize anyone
else in this
matter besides Dr. Adelstein and me.
After this incident the VA took a different approach to
attacking me,
reorganization. Our VISN has only three Associate Chiefs of
Staff for
Research and Development positions: St. Louis, Kansas City,
and Columbia. On
November 5th, our office received a proposal from Mrs.
Crosetti's office
that research in the VISN be reorganized into East and West
"orbits." This
reorganization would eliminate Columbia. The proposal,
however, encountered
heavy criticism. My understanding is that we will be
reorganized into East
and West orbits, but Research Service and the ACOS/R&D
position in Columbia
will be left alone.
It is impossible to fight a six-year campaign with the
Federal government
and maintain high level professional productivity as a
scientist, physician,
educator, and administrator, but I have enjoyed success. I
continue to
publish research articles and I have obtained a Merit Review
research grant.
I regularly receive top scores for my teaching. My physician
colleagues
selected me to be added to the list of "Best
Doctors" and my University
colleagues elected me to the faculty senate.
This ordeal has taken a heavy personal toll. The monetary
cost has been
ruinous. I have spent $43,000 in legal expenses plus another
$8,000 in
miscellaneous expenses (mailing, photocopying, telephone
calls, FAX
transmission, etc.). The thing that hurts the most is the
impact this has
had on my family. My daughters have grown-up while their
father has battled
the VA over murders and cover-up. The battle has embarrassed
them and
intruded on their childhood. The battle has taken me from my
wife and
daughters. It has also hurt my friends and coworkers. Some
have become
targets simply because they were associated with me; others
like Dr. Andrew
Simpson, seem to have become targets because they also
helped me in fighting
this issue. For example, during this period of time Dr.
Simpson unexpectedly
lost his VA research funding and had to transfer from the VA
to the
University of Missouri. At the University he encountered
more problems, such
as proposals to move him to a new location 200 miles away or
cut back his
12-month appointment to a nine-month appointment. These
proposals originated
in the office of the Dean of the School of Medicine. Perhaps
they thought
that if they could force Andy to leave Columbia I would also
leave.
I will not leave. I will finish this. I insist that the VA
cease behaving
like a public monarchy populated by little emperors and
queens. I insist the
VA start conducting its business like a public service,
according to public
law, staffed by public servants who "put loyalty to the
highest moral
principles and to country above loyalty to person, party, or
government
department."
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